Gloucestershire County Council
Commissioning Manager
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This is a Gloucestershire County Council job.
Job Title: Commissioning Manager
Job Location: Shire Hall, Block 5, 2nd Floor
Salary: £48,226 - £51,356 per annum
Hours per Week: 37.00
Contract Type: Permanent
Closing Date: 09/08/2026
Job Requisition Number: 14588
This post is not open to job share
Are you an experienced commissioning, contracts, or finance professional with a passion for improving services through robust governance, data insight, and effective partnership working? We are looking for a dynamic Commissioning Manager (Payments) to join our Adult Social Care Commissioning Team and lead the development and oversight of provider payment assurance across commissioned services.
This is an exciting opportunity to shape and strengthen payment processes, improve data quality and reporting, and ensure contractual arrangements are translated into accurate, timely, and auditable provider payments that support high-quality adult social care services.
About The Role
As Commissioning Manager (Payments), you will provide strategic and operational leadership for the payments function within the Contracts Team, ensuring provider payments are accurate, timely, and aligned with contractual requirements.
- Working closely with Finance, Contracts, Brokerage, Business Intelligence, operational teams, and care providers, you will lead on the development of robust payment assurance processes, strengthen governance arrangements, and use data and insight to drive continuous improvement.
- You will play a pivotal role in resolving complex payment issues, improving reporting and financial oversight, supporting commissioning priorities, and ensuring that contract and payment data supports effective decision-making and market management.
Key Responsibilities
- Provide leadership and oversight of the payments function, ensuring continuity, resilience, and high-quality service delivery.
- Lead the resolution of complex and escalated payment issues, working collaboratively with colleagues across commissioning, operations, finance, brokerage, and provider organisations.
- Ensure payment processes are robust, transparent, and aligned with contractual requirements, governance frameworks, and organisational expectations.
- Oversee payment activity across relevant systems, ensuring accuracy, consistency, auditability, and compliance.
- Lead initiatives to improve the quality, integrity, and management of contract and payment data.
- Work collaboratively with Finance and Business Intelligence colleagues to strengthen reporting, financial assurance, forecasting, and performance oversight.
- Develop and embed effective processes and escalation routes between payments, contracts, brokerage, operational teams, and providers.
- Support the implementation of provider fee uplifts and contractual changes, ensuring amendments are accurately reflected within systems, contracts, and payment mechanisms.
- Use data and insight to identify trends, risks, and opportunities for improvement, supporting strategic commissioning and market oversight.
- Promote a culture of continuous improvement, identifying opportunities to streamline processes, reduce delays, and improve the provider payment experience.
- Provide expert advice and support on payment assurance, contract management, and commissioning-related governance matters.
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About You
You will be a confident and analytical commissioning professional with experience of working within contracts, payments, finance, performance, or commissioning environments. You will have:
- Significant experience in commissioning, contract management, provider payments, financial assurance, performance reporting, or a related field.
- A strong understanding of commissioning and contract management principles within a complex organisational environment.
- Experience of working with large datasets and multiple systems to analyse information, identify issues, and support decision-making.
- Strong knowledge of governance, assurance, and audit requirements relating to contracts and payments.
- Excellent stakeholder management skills, with the ability to work effectively across organisational boundaries and build productive relationships.
- Experience of leading service improvement activity and implementing process changes.
- Strong analytical and problem-solving skills, with the ability to resolve complex operational issues.
- Excellent communication skills, with the ability to present complex information clearly to a range of audiences.
- A proactive and collaborative approach, with a commitment to delivering high-quality outcomes and continuous improvement.
Our Values
Our values are at the heart of everything we do and how we treat each other. They provide essential guiding principles about the way that we work and set the tone for our culture, and identify what we, as an organisation, care about. Read more about our values on our website.
If you hold the same behaviours and approach, then we want to hear from you! In exchange, we will provide you with full training and support to help you succeed in your role!
About Us
This is a great time to join Gloucestershire County Council, as Adult Social Care is on an exciting innovation journey, which focuses our approach into being more creative, strengths-based and person-centred, to ensure that we work together to ‘Make the Difference’ to our local communities.
Gloucestershire County Council provides the following rewards package in return for your hard work:
- Regular formal and informal support
- Safe, supportive and positive working environment with regular, robust supervision
- Accredited post-qualified training opportunities, enabling you to develop your skills
- Access to mandatory training and additional topical bi-annual workshops.
- Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
- Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)
- Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
- Annual leave up to 30.5 days after 5 years employment
- Access to the Local Government Pension Scheme
- Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers
- Cycle to work Scheme
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Applying
Please write your application with consideration for the essential criteria in the Job Profile which you will find in the Additional Information section below. This should include examples of why you should be considered and cover the experience, skills and knowledge that you would bring to the post.
For an informal discussion, please, contact ASCRecruitment@gloucestershire.gov.uk to arrange a convenient time for a call back. To start your journey with us, click ‘Apply now’ today!
Additional Information
To access the Job Profile for this role, please follow the link below:
Commissioning Manager Job Profile
The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.
Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
We reserve the right to close this vacancy early due to the volume of applications received. If you are interested in applying, we encourage you to submit your application as early as possible.
If you are an Internal applicant and consider yourself to have a disability* as per the Equality Act (2010), please declare this in an email to recruitment@gloucestershire.gov.uk, as this is NOT currently covered in the application due to a technical error. By providing this information, you can choose to be considered for a guaranteed interview under our Disability Confident pledge if you meet all essential criteria. It also enables the recruiting manager to arrange any reasonable adjustments you may need during the process.
*a disability is defined as: a physical or mental impairment, which has a substantial and long-term (more than 12 months) adverse effect on a person’s ability to carry out normal day-to-day activities.
Applications from any Gloucestershire County Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage.
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