Norfolk County Council
Commissioning Support Officer 10865
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Commissioning Support Officer (3 posts) | 10865 | fixed term contracts/secondment opportunities for two years | 37 hours per week | £32,061 to £33,699 per annum | Grade G | Countywide
About the Role
We have an exciting opportunity for three Commissioning Support Officers to join Norfolk County Council’s Adult Social Services team.
Are you passionate about improving lives and shaping high-quality social care services? This is an exciting opportunity to play a key role in the development and delivery of innovative commissioning arrangements across a diverse range of social care areas.
In this varied and rewarding role, you will help drive positive outcomes for adults with additional needs, ensuring services are person-centred, effective, and deliver excellent value for money. Working closely with Commissioning Managers, you will provide vital project support, information management, and data analysis that directly influences service development and decision-making.
If you enjoy working collaboratively, using insight to drive improvement, and contributing to meaningful change, this is your chance to make a lasting impact while developing your skills in a dynamic and supportive team.
About the Team
Adult Social Care in Norfolk commissions services supporting over £500 million of provision each year. The system includes multiple partners, including NHS Norfolk and Suffolk Integrated Care Board, District Councils, acute hospitals, and community health providers, with a strong focus on integration and innovation.
You will play a key role in supporting this landscape, ensuring commissioning activity is well-coordinated, evidence-based, and responsive to growing demand and changing needs.
Key Responsibilities
- Support commissioning programmes and projects under the direction of the Commissioning Lead
- Contribute to commissioning plans and service specifications aligned to local and national priorities
- Maintain effective administrative and information management systems
- Analyse data and produce reports to monitor service performance and value for money
- Engage with key stakeholders across the system
- Support the coordination and delivery of commissioning activity
About You
We are looking for an organised and proactive individual who can manage multiple priorities while maintaining attention to detail.
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You will bring:
- Strong analytical, problem-solving, and decision-making skills
- Excellent written and verbal communication
- Effective planning and organisational skills
- The ability to prioritise work and meet deadlines
- A collaborative approach, with the ability to build constructive working relationships
- Confidence working with data and producing reports
- Resilience and the ability to work under pressure
Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.
Benefits
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
- Financial benefits such as:
- ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job
You can find information on our Terms and Conditions here.
Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.
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We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Redeployment closing date: 05 August 2026
All other applicants closing date: 12 August 2026
We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.
We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.
We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.
We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.
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