YMCA South Midlands
Communal Support Concierge (Bank)
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Help young people build brighter futures.
Bank Staff | Zero Hour Contract
At YMCA South Midlands, we believe every young person deserves the opportunity to belong, contribute and thrive.
We are looking for people to join our out of hours team on Bank hours to provide support to our residents when traditional services are closed. This team works in the crucial out of hours period where residents can often feel at their lowest and need support, empathy and to feel safe. We are looking for individuals who are friendly, caring, and empathetic and can use these skills to effectively manage challenging behaviours and residents who are facing crisis both physically and mentally.
You will have experience of working with vulnerable adults or young people, ideally within a supported housing environment or experience of working with young people who have experienced those leaving care environment or related field. You will be an excellent communicator with good planning and organisational skills along with an ability to motivate young people within a challenging environment. You will most importantly have people skills and empathy.
The shifts are overnight on a rota basis including week days, weekends and bank holidays. You'll be offered shifts as and when they become available.
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Our team is key to us in achieving our goals and we value and invest in all our employees to ensure that collectively, we provide the best support possible to our young people to help them reach their potential. Along with a competitive salary we offer many employee benefits including:
The rate of pay is £13.45 per hour
About You
We're looking for someone who is:
- Happy to work flexibly, in the evenings on a shift rota on a zero hour contract
- Compassionate, patient and emotionally resilient.
- Skilled at building trusting relationships with people from diverse backgrounds.
- An excellent communicator with strong listening skills.
- Organised and able to manage a varied caseload.
- Able to work independently whilst contributing positively to a supportive team.
Why Join YMCA South Midlands?
At YMCA South Midlands, you'll be part of a passionate team committed to creating places where young people can belong, contribute and thrive.
This is a role where you'll see the difference you make every day. You'll help young people develop confidence, independence and hope, while being supported by colleagues who share your passion for changing lives.
If you're looking for a career with purpose, where every conversation and every relationship matters, we'd love to welcome you to our team.
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Everyone is Welcome Here
At YMCA South Midlands, we believe everyone should feel they belong.
We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.
As a Christian charity, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none, and appointments are made on merit.
Reasonable Adjustments
We want every candidate to have the opportunity to perform at their best throughout our recruitment process.
If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.
Ready to Apply?
If you're passionate about making a difference and want to be part of a team that changes lives every day, we'd love to hear from you. Click Apply Now and submit your application.
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