Haig Housing
Communications and Digital Officer
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Communications and Digital Officer
Are you a creative storyteller with a passion for supporting those who served? If working for an organisation that provides a home and a future for UK veterans excites you, join Haig Housing. We are on a journey to scale our impact, and we need a "go-getter" to help us tell our story.
Position Overview
Haig Housing is seeking a Communications and Digital Officer to join our Central London team. Reporting to the Communications and Digital Manager, you will be the engine room of our digital presence. This role is perfect for a proactive professional who combines technical digital skill with the empathy required to interview veterans and share their journeys.
You will be responsible for scaling our resident engagement, driving fundraising through compelling content, and ensuring the Haig Housing brand is synonymous with quality and care. If you are looking for a role with a clear pathway to grow, get in touch.
Key Responsibilities
- Content & Storytelling: Meet and interview beneficiaries to capture sensitive, high-impact case studies. Produce compelling written, photo, and video content for all channels.
- Digital Management: Act as the lead for our WordPress website and social media channels (Hootsuite), using data-driven insights from Google Analytics to improve reach.
- Campaigns & PR: Plan and deliver multi-channel marketing campaigns. Act as the first point of contact for press enquiries and draft engaging press releases.
- Brand Stewardship: Maintain brand consistency across the Trust, producing in-house designs (Canva/Adobe) and managing external creative agencies.
- Internal Comms: Manage the SharePoint staff intranet to keep our national team connected and informed.
- Events & Support: Provide administrative and marketing support for high-profile visits and events, including the production of merchandise.
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Qualifications & Skills
- Experience: 1–3 years in a similar comms/marketing role (or high-level academic experience in creative industries/journalism).
- Digital Savvy: Proficient in WordPress, Mailchimp, and social media scheduling tools.
- Creative Suite: Skilled in Canva or Adobe Creative Cloud (Photoshop/InDesign) and video editing.
- Journalistic Flair: Exceptional writing skills with the ability to turn an interview into a powerful narrative.
- Technical Skills: Comfortable with MS Office 365, CRM databases, and SharePoint.
- Sector Awareness: A passion for the veterans' community or the wider charity sector is highly desirable.
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Personal Attributes
- Proactive Self-Starter: You don’t wait for instructions; you identify opportunities and solve problems.
- Empathetic Communicator: You can build trust with diverse stakeholders, from vulnerable beneficiaries to Board members.
- Organised: Able to juggle tight deadlines and multiple projects without losing attention to detail.
Perks & Benefits
- Hybrid Working: A flexible balance with 2 days per week in our London office.
- Generous Pension: Employer contribution up to 10%.
- Time Off: 25 days annual leave plus Bank Holidays.
- Health & Security: Optional private medical insurance and 3x salary Life Assurance.
- Growth: A commitment to continuous learning and professional development.
Compensation & Terms
- Salary: £33,000
- Type: Full-time, Permanent (35 hours per week).
- Location: Central London (Hybrid).
About Haig Housing
Haig Housing is the UK’s largest veterans’ housing charity, providing homes for over 1,500 veterans and their families. Since our inception, we have put people at the heart of everything we do. We develop, manage, and maintain high-quality, affordable housing to ensure those who served the country have a place to call home.
Interviews will be held in August 2026.
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