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Communications Assistant
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Communications Assistant
About the Role
Staffordshire County Council is looking for a Communications Assistant to join our team.
You'll be working closely with the media team as well as our content creators and graphic designers. This role will mainly focus on social media, helping to answer questions, flagging issues to the right people in the organisation, crafting responses relating to many Staffordshire County Council issues, but with a particular focus on highways. This is part of our hard work to ‘Keep Staffordshire Moving’ and to ensure people are kept updated on what's happening in their area.
Main Responsibilities
Your main responsibilities will include:
- Writing content for social media, websites, and newsletters
- Using social media to support campaigns and media work
- Researching and reviewing campaigns
- Drafting, checking, and sending out campaign materials
- Creating videos, photos, and graphics
- Posting updates on our website and social media channels
- Reviewing how well our communications have worked and monitoring media coverage
The Ideal Candidate
Minimum Criteria
- Has a degree, preferably in marketing or a similar subject, or equivalent experience in media, marketing, or communications.
- Has the skills and experience to work in a demanding office environment.
- Has experience in media, marketing, or communications. This could include paid or voluntary work.
- Has experience of working with the public and people at different levels of an organisation.
- Has experience of supporting projects.
- Excellent communication skills across different channels, with the ability to communicate with a wide range of audiences.
- Confident using Microsoft Office and social media.
- Flexible, willing to learn, and well organised.
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About Staffordshire County Council
Our Values
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
- We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
- We look forward and race ahead - that goes for your career too.
Our Benefits
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
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In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire
Recruitment Process
We remove personal details from applications during shortlisting so that we only consider relevant information. Please complete your application in full, especially the supporting statement, to show what you can bring to the role.
As an Authority, we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all backgrounds and communities.
As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer, and our commitment to supporting care leavers, we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
Interviews will be held week commencing 26 October 2026.
Don’t feel you meet all the requirements? We value transferable skills, experience, and qualifications, so please consider applying. For an informal chat about the role, contact Lara Horsley, Head of Digital Content and Brand, at lara.horsley@staffordshire.gov.uk.
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