The Tennis & Rackets Association (T&RA)
Communications Coordinator / Membership Secretary – Maternity Cover
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The Tennis & Rackets Association (T&RA)
Location: The Queen’s Club, London
Working pattern: Part-time, Tuesday-Thursday, office-based
Contract: Fixed-term maternity cover, initially for approximately 12 months
Start date: Tuesday 3 November 2026
Salary: £18,000
About the Role
The Tennis & Rackets Association (T&RA) is seeking an enthusiastic, organised and creative Communications Coordinator / Membership Secretary to provide maternity cover for this varied and important role.
Based at The Queen’s Club, the successful candidate will play a central role in communicating the work of the Association to members, players and the wider public, while also managing membership administration and supporting the T&RA’s busy programme of tournaments, events and initiatives.
Reporting to the Chief Executive, this is a varied part-time role combining communications, digital media, marketing, membership and administration. It would suit someone who is organised, proactive and able to manage competing priorities while maintaining a high standard of accuracy and presentation.
Key Responsibilities
Communications & Marketing
- Coordinate communications relating to Real Tennis and Rackets across the T&RA website, monthly newsletter, email communications and social media.
- Keep website and social media content current, engaging and relevant, with updates sometimes required daily during the sporting season and major tournaments.
- Produce and coordinate promotional materials including posters, programmes, tickets, roller banners and social media graphics.
- Support the promotion of major events including the Real Tennis British Open, Rackets World Championships, National Schools, National Open, Bathurst Cup and T&RA Annual Dinner.
- Support the Events Co-Ordinator in promoting fixtures and events.
- Work with the Chief Executive on marketing and communications initiatives to increase awareness and participation in both sports.
- Develop new digital and social media initiatives, particularly those aimed at engaging younger audiences.
- Ensure communications reflect the values and integrity of the T&RA and appropriately support the interests of sponsors.
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Membership
- Act as a friendly and responsive point of contact for T&RA members, prospective members and the wider public.
- Support the Chief Executive in encouraging Tennis and Rackets players to join the Association.
- Maintain accurate membership records and information within the RTO membership system.
- Manage membership payments and Direct Debit administration.
- Support the annual subscription and renewal process, including reminders and follow-up.
- Administer the Benefactors Scheme and maintain the payment schedule.
- Respond to membership queries and assist with RTO access and other membership issues.
- Check the membership status of T&RA tournament entrants and follow up where necessary.
Events & Administration
- Support the production and distribution of the Annual Report and Annual Fixtures List, including collating and editing content.
- Provide communications and administrative support for tournaments, events and other Association initiatives.
- Initiate and manage DBS checks for professionals and others who require background checks.
- Undertake special projects and other administrative responsibilities as requested by the Chief Executive.
About You
We are looking for someone who is:
- An excellent written and verbal communicator.
- Highly organised, reliable and able to manage competing priorities.
- Confident using websites, social media and digital communications (MailChimp).
- Comfortable producing professional written and visual content (Canva).
- Accurate and methodical, particularly when managing databases and membership information.
- Friendly and approachable, with excellent member and customer service skills.
- Able to work independently, use initiative and take ownership of tasks.
- Comfortable working to deadlines, particularly around tournaments and events.
Experience of membership databases, website content management, email marketing, social media, graphic design or event communications would be advantageous. An interest in sport would be welcomed, and knowledge of Real Tennis or Rackets is desirable but not essential.
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Working Arrangements & Handover
This is a part-time, office-based position working Tuesday–Thursday at The Queen’s Club, London.
The successful candidate will ideally start on Tuesday 3 November 2026, allowing for approximately three weeks of handover with the current postholder.
The handover will provide an opportunity to become familiar with the T&RA’s membership systems, communications schedule, key contacts, forthcoming events and day-to-day responsibilities.
The current postholder’s final active working day is expected to be Wednesday 25 November 2026, after which the successful candidate will take responsibility for the role during the maternity leave period.
How to Apply
Please send a CV and cover letter outlining your relevant experience and explaining why you are interested in the position to Carolina Diego, Office Manager at office@tennisandrackets.com
Closing date: 18 September
Start date: Tuesday 3 November 2026
Location: The Queen’s Club, London
Working pattern: Part-time, Tuesday-Thursday
Contract: Fixed-term maternity cover, initially for approximately 12 months
Salary: £18,000
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