Intec Select
Communications Lead
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Communications Workstream Lead - £800 - £1000 – London (Hybrid) – Investment Banking
Overview:
We are seeking an experienced Communications Workstream Lead to support a major, multi-year transformation and client migration programme within a leading global bank. The successful candidate will take ownership of the end-to-end communications strategy across a complex Corporate and Institutional Banking transformation, ensuring customers, internal stakeholders and client-facing teams are fully prepared throughout the migration lifecycle.
Role & Responsibilities:
- Own and deliver the communications strategy, roadmap and execution plan across all programme phases and migration waves.
- Lead the development of client-facing communications, including migration notices, customer letters, FAQs, briefing packs and supporting materials.
- Establish and manage a Communications Control Centre, overseeing messaging, approvals, governance, risks and dependencies.
- Define the customer contact strategy, including segmentation, communication scheduling and distribution tracking.
- Coordinate internal communications across programme leadership, operations, product, migration and business readiness teams.
- Partner closely with Relationship Managers and Coverage teams to ensure consistent client messaging and operational readiness.
- Manage senior stakeholder engagement, regulatory approvals and communications aligned to key programme milestones.
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Key Skills & Experience:
- Proven experience leading communications or change workstreams within large-scale banking transformation programmes.
- Strong background in Corporate & Institutional Banking, Wholesale Banking, Payments or Transaction Banking.
- Experience delivering customer communications throughout complex client migrations, platform transitions or operational change.
- Strong understanding of communications governance, regulatory requirements and stakeholder approval processes.
- Experience working with senior executives, Relationship Management teams and cross-functional programme stakeholders.
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This is an excellent opportunity to take ownership of a critical workstream within a high-profile, multi-year banking transformation programme.
Rate & Duration:
- £800 - £1000 Per Day
- 6 Month Contract
- London (Hybrid)
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