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Railpen

Communications Manager

Darlington
Posted about 21 hours ago
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Intro

We are looking for someone to step into a fast‑paced secondment supporting the delivery of external communications for a niche project within Railpen.

The Role

This is an exciting three-month opportunity for a Communications Manager to take ownership of the day-to-day delivery of communications across a range of building safety projects and stakeholder groups.

  • You will be responsible for managing the production and delivery of leaseholder/resident and project communications, ensuring all outputs are accurate, timely, compassionate, and aligned with organizational standards.
  • Working closely with project teams, managing agents, and contractors, you will gather and interpret information from multiple sources, translating complex updates into clear and effective communications.
  • A key part of the role will involve reviewing content with a critical eye, challenging information that is unclear, incomplete, or inconsistent, and ensuring all communications are factually accurate and fit for purpose.
  • You will coordinate the sign-off process across operational, project, and legal teams, as well as the Head of External Communications, ensuring approvals are secured efficiently and deadlines are met.
  • You will take ownership of the communications tracker, maintain clear oversight of activity, priorities, dependencies, and risks, while effectively managing competing demands and keeping delivery moving at pace.
  • You will also play an important role in responding to emerging issues, remaining calm, focused, and solution-oriented when dealing with sensitive or time-critical situations.

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£35,000/yr

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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This role would suit someone who is highly organized, confident working with a broad range of stakeholders, and able to balance attention to detail with the ability to deliver empathic and high-quality communications in a fast-paced environment.

The Person

  • You will be a highly organized professional with excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment.
  • Comfortable taking ownership of your work, you will be proactive in driving activity forward and ensuring deadlines are met without compromising on quality.
  • A confident communicator, you will be comfortable asking challenging questions, constructively probing for clarity, and pushing back where information is incomplete, unclear, or inconsistent.
  • You will have strong judgement and the confidence to make informed recommendations, helping ensure communications are accurate, balanced, and effective.
  • You will be resilient and adaptable, remaining calm and focused when working under pressure or responding to sensitive and emerging issues.
  • With excellent stakeholder management skills, you will be confident building relationships and working collaboratively with a wide range of internal colleagues and external partners, ensuring effective coordination and successful delivery of communications activity.
  • Most importantly, you will bring a practical, solution-focused approach, combining strong organizational skills with the ability to work at pace and deliver high-quality outcomes.

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Next Steps

Please click the apply button or visit Careers Page by 5pm on 31st August 2026.

Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life.

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Skills

Communications management
Stakeholder management
Project management
Content review
Copywriting
Strategic communication
Risk management
Relationship building
Attention to detail
Problem solving
Adaptability
Resilience
Time management
Collaboration
Reporting

Location

London, England, United Kingdom

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