Bristol City Robins Foundation
Communications Manager
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Communications Manager
Bristol City Robins Foundation, the charity of Bristol City Football Club, has a vacancy for a Communications Manager to oversee internal and external communication strategies to promote the Foundation and protect its reputation. This is a Foundation role line-managed by the Bristol City Communications Director.
TEAM: Communications & Fan Engagement
LINE MANAGER: Bristol City Communications Director
LOCATION: Ashton Gate Stadium, with community-based working
CONTRACT: Permanent, full-time, including weekend work
Key Responsibilities
- Work with senior staff to deliver the Robins Foundation Strategy 2026-2029.
- Develop key messaging across all internal and external communications.
- Ensure senior spokespeople proactively influence the media narrative.
- Act as a ‘brand guardian’ to ensure consistency in internal and external communications.
- Identify issues that could damage the Foundation’s reputation and recommend actions to mitigate risk.
- Work with Bristol City FC Men, Women, and Academy teams to maximise the impact of player engagement.
- Work collaboratively with Robins Foundation partner charities.
- Analyse and report on the effectiveness of Robins Foundation communications.
- Promote equality and diversity by ensuring that communications are accessible and representative of the diverse range of people the Robins Foundation works with.
Website and Publications
- Lead on copy-writing and production of materials and key publications.
- Manage website and app content.
- Support content production for a case study database.
Media Exposure and Relations
- Develop relationships with target media representatives.
- Write press releases and statements to promote the Robins Foundation and its activities.
- Respond to requests from the press for comments, views and supporting information and maximise opportunities for engagement on relevant topics.
- Advise spokespeople on key messaging.
- Work with the Robins TV matchday production team to provide video content and information for the matchday show.
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Internal Communications
- Keep staff up to date on Foundation activity to create a daily connection with its work.
- Highlighting success and landmark moments to staff and partners.
- Provide advice and training to staff on the creation of communications materials and the use of the Robins Foundation brand.
Line Management
- To lead and support the Content Producer.
Experience and Skills
- Experience in communications strategy with a strong understanding of written, social media and content management.
- Ability to communicate information in a lively, accurate and readable manner in a variety of formats for targeted audiences.
- A passion and interest in social change and the ability to find and communicate this change with a storytelling approach.
- Excellent attention to detail and organisational skills with the ability to prioritise and balance a range of projects and a varied workload, ensuring key tasks are completed in accordance with work plans.
- A strong team player with experience in line managing others to produce results and the ability to lead a team.
Key Performance Indicators (KPIs)
- Produce an annual communications strategy.
- Maintain a monthly content plan.
- Deliver content in line with communications priorities.
- Support all major Foundation campaigns and events
- Produce campaign evaluation reports.
- Build positive media coverage for the Foundation.
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Benefits
We will give you:
- 25 days annual leave increasing to 28 days after 3 years employment and 30 days after 5 years (plus bank holidays and Christmas closure days)
- Opportunity to purchase 5 extra days holiday per year
- A flexible working environment.
- 5 paid volunteering days per year
- Generous continuous personal development budget.
- 2 x BCFC and Bristol Bears tickets to home league games
- Work equipment (BCFC clothing, laptop)
- Cycle to work scheme
- Death In Service Benefit
- Employee Assist programme
- The opportunity to be part of an incredible journey.
Recruitment Process
Shortlisted candidates may be required to complete a practical filming and editing task as part of the interview process.
Closing date: Friday, 9th October 2026
Safeguarding Statement: Bristol City Robins Foundation are committed to safeguarding the welfare of children and young people and expects all staff and volunteers to endorse this commitment. This post requires Enhanced Criminal Records Checks and may include checks against the Barred Lists, as such it is exempt from Rehabilitation of Offenders Act (1974). Therefore, all convictions including spent convictions that have not been subject to filtering by the DBS should be declared.
Equality Statement: The successful candidate must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relationships between all internal and external stakeholders.
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