Hywel Dda University Health Board
Communications Manager

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Are you passionate about helping to improve the health and well-being of our communities in mid and west Wales?
The Communications Manager will play a key leadership role in supporting the Health Board’s ambition to shift from a service focused on treating illness, to one focused on preventing ill health, or worsening of ill-health.
You will lead and inspire a communications team delivering proactive and integrated communication campaigns on a variety of health issues. Working with senior leaders, clinicians and partners, you will provide strategic communications advice and ensure clear, timely and effective engagement with staff, stakeholders, the public and the media.
The role also involves managing complex and high-profile communications situations, where strong communication is critical. This could range from managing and responding to major incidents, supporting service changes programmes, managing reputational issues or helping communities understand and engage with important healthcare developments.
We want to hear from people who can demonstrate how their communication skills have delivered positive outcomes, influenced behaviour change and supported organisational objectives. You will be a confident leader, skilled communicator and trusted adviser, capable of building strong relationships and working effectively in a fast-paced and dynamic environment.
We are looking for an experienced and ambitious communication professional who wants to make a difference through their work and contribute to improved health and well-being of our communities.
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The post holder will support and deputise for the Head of Communications and will be the senior communications professional in the team.
They will take the organisation’s wider strategy for how it approaches communications and engagement and then strategically plan the corporate communication functions response to this in order to deliver excellent internal, external and digital communications.
The post holder will take lead responsibility for operationally managing all corporate communications, ensuring it is legally sound and delivers on our commitments to open communication and supporting the organisation to achieve its business objectives and live its values.
The post holder will identify and maximise opportunities for improving the effectiveness of corporate communications activity on behalf of the organisation.
If this sounds like you, please tell us in your application how you meet the essential criteria. We would love to hear about your relevant experience and ideas.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Hywel Dda University Health Board
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.


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We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our Services Are Provided In
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices)
- Dental practices (including four orthodontic)
- 99 community pharmacies
- 43 general ophthalmic practices
- 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
For further details / informal visits contact:
- Name: Mererid Lloyd Jenkins
- Job title: Head of Communications
- Email address: mererid.jenkins@wales.nhs.uk
- Telephone number: 07483 124239
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