Communications Manager, Technology Services and Channels

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Key Responsibilities May Include:

• Lead the planning, writing, editing, and execution of internal communications to ensure consistent messaging and alignment with organizational goals.
• Audit and review communications for key strategic projects or regions, identifying opportunities to improve engagement and reach across all employee groups, including remote and field-based staff.
• Provide strategic communications counsel to leadership teams and project owners, ensuring effective support for their internal communication needs.
• Research and implement communication best practices from other industries, enhancing internal communication strategies and execution.
• Balance strategic-level planning with tactical-level execution, ensuring that communications are both well-planned and efficiently delivered.
• Share communication best practices and facilitate knowledge sharing across regions, promoting collaboration and consistency in internal messaging.
• Support the wider internal communications team in driving awareness and understanding of effective communication practices throughout the organization.
• Partner with key stakeholders to ensure that communications are aligned with business objectives, supporting both functional and organizational goals.
• Working closely with senior business stakeholders, develop and implement engaging, relevant and timely communications for Brambles’ global TS function.
• Develop and implement internal communication plans, leading the planning, executing, monitoring, budgeting and approvals processes.
• Create relevant, audience-appropriate content including announcements, articles, videos, posters, presentations and other business communications.
• Ownership of Brambles’ email management system (currently Poppulo) and advisor on use of other channels where budgeted.
• Build a strong network within and outside the function to support understanding of opportunities and challenges and help identify communications opportunities. Work closely with regional communications teams to appropriately tailor global communications.
• Influence key stakeholders to drive business excellence, transformation and positive change across the organisation.
• Identify and address opportunities to improve communication and employee engagement within allocated functions, as well as from the function to the broader organisation.
• Implement best practice and innovative ideas to continuously improve the approach to communications across the wider business.
• Identify and share key metrics to measure communication program effectiveness.
• Provide subject matter expertise for external or crisis communications issues.