East of England Ambulance Service NHS Trust
Communications Officer External Affairs

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We have an opportunity for an experienced Communications Officer to join the East of England Ambulance Service NHS Trust (EEAST) communications team.
This role will work as a key member of the External Communications team, leading on planning and delivering proactive stories, delivering photos and video content for social media, responding to media enquiries to a busy 999 service, and helping plan updates for major stakeholders such as MPs.
- Must have experience of managing media and helping deliver external communications campaigns.
- Will contribute to the successful overall performance of EEAST by planning and delivering external communications, managing media enquiries, and planning social media content. The role will also be required to take and edit photographs and video content.
- Evaluate and report on external news engagement to ensure performance informs future planning.
- Empathise with the EEAST values of quality, teamwork, respect, care, and honesty.
- Will be confident in designing and producing a range of written communications materials.
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At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
You'll have the opportunity to work in one of the most diverse regions in the country, with your main reporting centre either in the vibrant city of Norwich or the Trust headquarters at Melbourn, Hertfordshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.


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We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
For further details / informal visits contact:
- Name: Tom Bennett
- Job title: Head of Communications
- Email address: tom.bennett@eastamb.nhs.uk
- Telephone number: 07704665576
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