B Lab
Communications & PR Manager (London, UK)
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Please Note: B Lab is not working with a third party to fill this role and no part of our process requires applicants to pay fees. Applicants should only use our job board to submit an application, and will interact directly with our team during this process.
This is a Full-Time Role (40 hours per week, 5DWW) with no option for part-time work. While this is a remote-first opportunity, the candidate filling this role must be a resident of the Netherlands, the U.K., Brazil, Pennsylvania, or New York at the start of employment. Additionally, they must be within commuting distance of our office in Amsterdam, London, São Paulo, Philadelphia, New York City.
Please visit our Careers page to review all opportunities and submit your application for the role(s) that best fit your location and work authorization. This job ad will close automatically at 5:00pm EST on October 28th.
About the Team
Brand & Communications is responsible for B Lab's global brand, narrative, communication strategy, and reputation management. The department ensures a consistent, compelling, and mission-aligned public presence for B Lab across all channels, audiences, and markets, spanning strategic communications, public relations, brand identity, integrated campaigns, and digital channels. Brand & Communications plays a critical role in how B Lab is perceived and in how it builds and protects its reputation globally. The department sits within the Chief Impact & Movement Building Officer’s portfolio with Programs & Policy, Partnerships & Development, and Community & Movement, ensuring brand and communications strategy supports and amplifies the organization's wider mission and movement-building work.
Strategic Communications & PR
Strategic Communications & PR shapes B Lab's public narrative and protects its reputation. The function manages media relations, storytelling, and crisis response, owning external messaging, media relationships, and reputation risk management. The function also provides strategic oversight of internal communications, ensuring coherence between B Lab's internal and external voice.
About the Role
The Communications & PR Manager owns B Lab's press office and earned media delivery, balancing proactive story pitching and thought leadership placement with reactive press response: building and holding journalist relationships, drafting and issuing statements and releases, and acting as first point of contact for incoming press inquiries across the global network.
Reporting to the Director, Strategic Communications, this role shapes and delivers the earned media plan within the Director's global communications strategy, editorial standards, and crisis protocols: leading proactive pitching, owning media monitoring and insights, and preparing spokesperson briefings. The role requires sound news judgment, comfort operating under time pressure during reactive moments, and the independence to run the press office and represent B Lab publicly on non-crisis media matters, escalating emerging reputational risk to the Director.
This role is highly collaborative with strong stakeholder management skills: works with market PR leads to amplify coverage, facilitate cross-team learning, and uplift regional news highlights; collaborates with the Digital Communications Coordinator and Copywriter to align messaging across earned, owned, and thought leadership channels; and complements Brand & Campaigns' work through media support.
Core Responsibilities
Press Office & Media Relations [45%]
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- Oversee inbound media relations efforts, triaging and responding to press inquiries
- Run proactive pitching and maintain media lists
- Identify, cultivate, and maintain relationships with priority outlets, journalists, and writers to pitch for targeted coverage, in close collaboration with the Director
- Pitch and place the thought leadership content, bylines, and narrative positioning that the Copywriter develops, securing earned-media coverage for it
- Feed press insights, media trends, and real-time news judgment into B Lab's thought leadership strategy, flagging timely opportunities and emerging risks
- Plan, write, and distribute proactive announcements and press releases, and maintain the press assets that support them, so B Lab's news reaches priority outlets
- Lead drafting and coordination of reactive statements and press responses, aligning subject-matter leads and regional teams on the position and escalating emerging reputational risk to the Director
Writing & Speaker Support [25%]
- Ghostwrite op-eds, keynote speeches, and talking points for speaking engagements
- Manage delivery of inbound requests, including scheduling and event briefings
- Maintain a standing library of core narrative assets and pre-approved talking points that can be quickly adapted for reactive or fast-turnaround speaking and media opportunities
- Serve as the media point of contact for global initiatives and events (e.g., Climate Week, B Corp Month), coordinating with Strategic Partnerships, Policy, and Community teams
- Copyedit and align communications and content produced by colleagues with key messaging and editorial standards in collaboration with the Copywriter
Cross-Network PR Coordination [20%]
- Chair the PR & Thought Leadership Working Group (or equivalent circle), managing cross-region and market press office coordination
- Report to the Director on shared global objectives and cross-regional PR alignment
- Collaborate with the Digital Communications Coordinator and Copywriter to align messaging across earned, owned, and thought leadership channels
- Work collaboratively with regional and market PR leads to amplify broader movement coverage, facilitate cross-team learning, and uplift regional news highlights
Media Monitoring & Insights [10%]
- Lead exploration of media monitoring software as part of the digital infrastructure project, including requirements gathering, product assessment, and vendor selection
- Manage press subscriptions and monitoring tools, and maintain coverage trackers
- Review and leverage media coverage insights to identify potential partnerships and opportunities to amplify B Lab's message and establish thought leadership in new spaces
Major Objectives/Project for the role in the first 6-12 months
- Stand up press office operations: Establish triage for global media inquiries, build the journalist database and media list, and lead selection and implementation of a media monitoring tool.
- Take over the PR & Thought Leadership Working Group: Transition the chair from the Director, establish cadence and shared objectives with regional and market PR leads.
- Land first executive writing deliverables: Ghostwrite and place 2-3 op-eds or keynote pieces for the Executive Team, and stand up the standing library of core assets and talking points.
About You
- 5+ years' experience in media relations, PR, or press office roles, ideally in a nonprofit, mission-driven, or purpose-led organization
- Demonstrated track record of securing earned media coverage and managing press relationships
- Experience running press office logistics: media list management, inbound triage, and coordinating speaking/interview requests
- Experience with media monitoring and media database tools (e.g., Meltwater, Cision, or similar)
- Experience evaluating and selecting vendor tools (e.g., media monitoring software)
- Comfortable chairing or running a cross-functional or cross-network working group
- Exceptional writing and editing skills, including experience ghostwriting op-eds, keynote speeches, and talking points
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Skills and Experiences that would be Great to Have:
- Comfortable working across time zones with a globally distributed team
- Able to navigate complex stakeholder environments internally and externally
- Calm under pressure with sound judgment, situational awareness, and discretion
- Natural news instinct; curious, current, and quick to spot what's newsworthy
- Comfortable operating in a fast-paced environment where priorities shift
- Highly collaborative and relationally savvy: builds trust quickly across geographies and functions
- Ensures communications reflect and advance principles of Justice, Equity, Diversity & Inclusion
- Adaptable when operating in conditions of change, ambiguity, and organizational complexity
Compensation Details
B Lab has a compensation plan that includes:
- An annual salary in the range of £57,100 - £70,000 based on skills and experience
- In your first year, you’ll start with 20 vacation days in addition to national & bank holidays; this increases to 25 days after your third anniversary
- Additional time off during org-wide closures when the entire organization is closed (not including holidays)
- After your first year of employment - paid time off for community service, 40 hours of paid time off for professional development, and a professional development budget (we assess this PD budget annually)
- Additional floating holidays and personal days (prorated to start date)
- Medical and dental supplemental insurance for the employee through BUPA
- Life insurance benefit
- Income protection insurance
- Statutory pension
- Global travel insurance
- A remote-first workplace
- A flexible work environment with the ability to plan your work week around your personal commitments
This is a Full-Time Role (40 hours per week, 5DWW) with no option for part-time work.
This job ad is for our London, England hub. While this is a remote-first opportunity, the candidate filling this role must hold U.K. work authorization without any time limitations or any other restrictions, and they must be a resident of the U.K. at the start of employment. Additionally, they must be within commuting distance of our office in London. If you wish to be based in one of our other locations listed for this role, please visit our Careers page and submit your application through the job ad that best fits with where you hold residency and work authorization.
Hiring Process
We require all of the following in order to consider your application:
- Resume - please submit an English translation of your resume
- Complete responses in English to our standard set of application questions
Please note that we do not use AI to review applications
Please do not include a cover letter.
If you progress through additional stages in the hiring process you can expect to:
- Step 1: Submit your resume and responses to our application questions in full
- Step 2: Meet with our recruiter and submit your responses to our video questions
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