Corporate Travel Management (CTM) Group
Communications Specialist
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About CTM
Corporate Travel Management (CTM) is a global leader in business travel management, headquartered in Brisbane, Australia. Operating across more than 30 countries, CTM delivers innovative, technology-led travel management solutions to corporations of all sizes. Our European business spans the UK, France, Germany and Ireland, serving a wide portfolio of corporate clients across multiple sectors. CTM is built on the values of Connect, Deliver and Evolve and our people are at the heart of everything we do.
Summary of Position
The Communications Specialist is a newly created role sitting within the People function and reporting directly to the HR Director Europe. This is a broad and varied communications role with real scope, responsible for the end-to-end delivery of internal communications across CTM's European business, as well as the day-to-day management of CTM Europe's social media presence.
CTM Europe is at an important stage of its development. We have built a new HR and people infrastructure from the ground up, and we need someone who can help us bring it to life creating content that is clear, engaging and genuinely useful for our people across the UK, France, Germany and Ireland. At the same time, you will ensure CTM Europe has a consistent, professional and active voice on social media, working closely with the Group Marketing team in Australia to stay on-brand and on-message.
This role suits a communications professional who is equally comfortable writing a leadership announcement, building a SharePoint page, scheduling a week of LinkedIn content, and translating a policy summary into plain English. Language skills in French or German would be a genuine advantage in supporting our European colleagues in their own language.
What you will do:
- Internal Communications
- Social Media
- Multilingual and Cross-Cultural Communications
- Project and Campaign Support
Education and Experience
Essential:
- Proven experience in an internal communications, corporate communications or employee engagement role, ideally within a multi-site or multi-country business.
- Demonstrated ability to write clear, compelling content for a range of audiences and channels from leadership announcements to employee-facing social posts.
- Hands-on experience managing professional social media accounts (particularly LinkedIn) including content planning, publishing and performance analysis.
- Experience building and maintaining intranet, SharePoint or similar digital employee communication platforms.
- Strong project management skills able to plan, prioritise and deliver multiple workstreams simultaneously without losing quality.
- Proficiency in Microsoft 365 including SharePoint, Teams, Word, PowerPoint and Outlook.
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Preferred:
- Experience working in a pan-European or international business, with an understanding of how communication styles and expectations differ across markets.
- Working knowledge of French or German (written and spoken) this is a genuine advantage in this role and would be actively used.
- Experience in the travel, hospitality or professional services sector.
- Familiarity with design tools such as Canva, Adobe Express or similar for producing visual content.
- Experience producing content in support of HR or people programmes policy launches, culture campaigns, engagement surveys, recognition schemes.
This role is part time, flexible days and hybrid!
Note that this role requires a DBS and potentially an enhanced personnel check. Please apply only if you are comfortable with this.
What to expect from the recruitment process
Every hire starts with a chat with our Talent Acquisition team, if your profile is selected you will be contacted by phone or email (please check your spam folder);
Then, if you are progressing, the hiring manager will invite you to an interview, usually on Teams;
If you are successful we will invite you to our office for a final stage interview.
Wherever possible we will provide you with feedback, however we are a small team and often we won't be able to do so until after we fill the vacancy.
CTM is a responsible employer and is dedicated to conduct thorough right to work checks.
CTM is an equal opportunity employer. We want to make sure our entire recruitment process is accessible to everyone. If you need accommodations at any stage of the application or interview process, please let us know: as a Disability Confident Employer, we’re here to support you in any way we can. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements.
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Reward & Recognition
- Our learning platform CTM Learning
- Our annual conference the All Stars
- Our High-Performance programme
- A global leadership programme
Employee Wellbeing and Flexibility
- Our wellbeing platform Vitality
- Our Employee Assistance Programme (EAP)
- Our new private healthcare Medicash + our mental health first aiders
- Most of our roles offer a hybrid working pattern, with 3 days per week in the office. Where permitted and depending on the role, we can offer flexible start and finish times to suit your other commitments and support a healthy work-life balance. We are committed to finding a setup that works for you and the business.
Sustainability Focus
- Principles of Governance, People, Planet, and Prosperity
- CTM’s Sustainability Strategy identifies material issues and outlines initiatives to achieve this.
CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled. All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at EU.DPO@travelctm.com
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