Lloyds Banking Group
Community Activation Lead - Workplace Experience People Team
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JOB TITLE: Community Activation Lead
SALARY RANGE: £40,824 - £45,360
LOCATION(S): Leeds, Edinburgh & Bristol
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.
About this opportunity
We are Workplace Experience, and we want everyone to love their workplace, whether in our head office locations, branches or at home. Expectations of our colleagues have never been higher, and we move fast to respond to emerging challenges and opportunities; from the culture we want in our spaces to making sure everyone is safe and able to work effectively.
What you'll be doing
As a Community Activation Lead, you'll play a key role in evolving our Group-wide Workplace Communities operating model across UK and International hubs.
You'll combine strong governance, insight and alignment to Group frameworks with a deep understanding of local nuance and priorities. Working closely with Community Leadership teams, you'll support delivery against their objectives while ensuring our communities operate consistently, effectively and in line with wider business priorities.
You'll act as the bridge between strategy and execution, partnering with the Workplace Culture & Community Lead to translate frameworks into local delivery, while continuously improving and maturing our community proposition over time.
Key responsibilities include:
- Drive maturity of the community proposition, identifying gaps and improving delivery and impact
- Ensure alignment between local activity and Group strategy, KPIs and priorities
- Embed Workplace Communities frameworks and ways of working at a local level
- Support Community Leaders to operate effectively within defined frameworks and expectations
- Build strong relationships with community leadership and key stakeholders
- Ensure community activity delivers meaningful colleague and business outcomes
- Facilitate local engagement forums
- Contribute to wider Community Leader Connect sessions
- Track and report on community KPIs, engagement metrics and outcomes
- Use insight to inform improvements and influence stakeholders
- Ensure compliance with Health & Safety and governance requirements
- Support budget management and oversight of local spend
- Coordinate local inputs into Group reporting, forums and updates
- Support local implementation of Group-wide community, culture and engagement initiatives
- Ensure alignment across Workplace Experience, Operations and People teams
- Support conversations between Workplace Community Leaders and GEC Sponsors
- Inform and support broader Workplace Experience initiatives and operational changes
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What we're looking for?
- Experience delivering culture, engagement or community initiatives
- Ability to improve ways of working, not just deliver activity
- Strong stakeholder management skills, including engagement with senior leaders
- Confidence working with data, KPIs and reporting to drive decisions
- Experience coordinating across multiple stakeholders or networks
- Strong organisational and communication skills
And any experience of these would be great
- You've supported operating model implementation or maturity journeys
- You have experience in hybrid or multi-site environments
- You're comfortable balancing delivery, governance and continuous improvement
- You've worked with DE&I, social impact or behavioural change initiatives
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What you'd get in return
- Regular contact with senior leaders across multiple divisions and locations; a central role in shaping our new ways of working; exposure to comms, KPI measurement, colleague engagement and cultural initiatives; and a supportive, forward-thinking team where you can learn, grow and thrive. Driving a strategy that enables our workplaces to make impact in the lives of our people and their wider communities.
This is a place for you
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more.
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