Oneder
Community Associate - Oneder, London
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We Make Work Onederful
At Oneder, we create beautifully designed, flexible multi-use workspaces for companies of all sizes. We blend space to work, meet, create, and play - always putting customer experience at the heart of everything we do. Our goal is to make the workday something people genuinely look forward to.
Location
At Kindling, our beautiful workspace in White City. Based in the heart of the bustling White City Place, a 2 minute walk from White City Station and a 3 minute walk from Wood Lane Station.
The Role
We’re looking for a hard-working, ambitious, and outgoing Community Associate to join the Oneder team. You’ll be at the centre of the member experience, helping build a collaborative, welcoming environment and ensuring that everything runs smoothly each day.
What You’ll Do
- Act as the first point of contact for members and visitors, ensuring everyone feels welcomed and valued.
- Build strong relationships and foster a sense of belonging within the community.
- Encourage collaboration and connection between members.
- Oversee daily operations of the coworking space, ensuring it’s clean, functional, and always looking its best.
- Respond to member issues quickly and effectively, always with a hospitality-first approach.
- Organise and run our members event programme including management of the budget.
- Identify and build relationships with relevant commercial and social partners.
- Support tours, onboarding, and enquiries from prospective members.
- Handle admin tasks including updating records, processing payments, and managing inboxes.
- Support internal marketing initiatives and community event planning.
- Proactively suggest new ideas to enhance the member experience and performance of the building.
- Regular posting on social media to promote the space and the business, and your contribution to the community.
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Who You Are
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Your very own career expert that helps elevate your application to the next level.
- You have 2+ years of experience in a hospitality or high touch customer service role.
- You’re a natural communicator with strong written and verbal skills.
- You’re proactive, solution-oriented, and calm under pressure.
- You love meeting new people and can switch easily between talking to a potential member, a supplier, or a teammate.
- You’re tech-savvy and able to manage digital tools, trackers, and basic admin tasks with ease.
- You’re passionate about creating positive experiences and improving what’s around you.
What We Offer
- 23 days holiday (plus bank holidays).
- Private healthcare.
- Quarterly team fun.
- The chance to grow with a fast-expanding, people-first business.
- A dynamic and supportive team environment.
Apply Today
Ready to join a team that’s reimagining the workplace experience? Send your CV and a short cover note to david@withoneder.com, or apply directly here on LinkedIn.
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