Care At Home Group
Community Care Assistant

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Company Description
Care At Home Group is one of the North West’s longest-established domiciliary care companies, with over 25 years of experience and more than 250 team members supporting over 400 clients across Cheshire and Merseyside. The organization provides a full range of home care services, including personal care, companionship, shopping, support with meals and medication, and complex clinical care tailored to individual needs. Care At Home Group is founded on the core principles of respect, dignity, and compassion, placing each client’s unique preferences at the center of their care plans. Fully regulated by the Care Quality Commission, the company operates multiple branches across the North West, including its head office in Cheshire West & Wirral.
Role Description
The Community Care Assistant is a full-time, on-site role based in Wirral and Cheshire West, supporting individuals in their own homes to live safely, comfortably, and independently. Day-to-day responsibilities include:
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- Providing personal care
- Assisting with mobility
- Supporting with meals and medication
- Offering companionship and emotional support
- Supporting clients with daily living tasks such as shopping, light household duties, and escorting to appointments or social activities


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Community Care Assistants are expected to:
- Maintain accurate records of care provided
- Follow care plans and risk assessments
- Communicate any changes in clients’ needs to the care team
The position requires working flexibly, including some evenings and weekends, to meet the needs of clients.
Qualifications
- Strong interpersonal and communication skills to build trusting relationships with clients, families, and colleagues.
- Caregiving skills and experience, including dementia care or supporting individuals with varying physical and cognitive needs.
- Practical skills in manual handling and safe mobility support, following training and established procedures.
- Ideally, have previous experience in domiciliary or community care, or a genuine interest in starting a career in care.
- Reliability, empathy, patience, and the ability to work independently while following care plans.
- Relevant care qualifications (e.g., NVQ/QCF Level 2 or 3 in Health and Social Care) are beneficial but not essential, as training and development opportunities may be provided.
- A valid driver’s license and access to a vehicle are advantageous for travelling between clients in the community.
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