Home Instead
Community Care Assistant Chemsley Wood
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Senior Corporate Account Manager
We are seeking a dynamic, results-oriented Senior Corporate Account Manager to join our team. In this exciting role, you will be responsible for managing high-value corporate clients, growing revenue, and building strong, long-lasting relationships.
About the Role
This role is perfect for an experienced professional who thrives in a fast-paced environment and has a passion for client success and business development. As a Senior Corporate Account Manager, you will:
Key Responsibilities:
- Client Relationship Management: Build and maintain relationships with key corporate accounts, ensuring their ongoing satisfaction and loyalty.
- Revenue Growth: Develop strategies to increase business opportunities with existing accounts and identify new revenue streams.
- Business Development: Collaborate with marketing, sales, and product teams to drive corporate accounts to the next level of engagement and satisfaction.
- Account Strategy: Create tailored account plans and actionable strategies to drive revenue growth and meet key performance indicators (KPIs).
- Problem-Solving: Proactively identify client needs and implement solutions that add value and drive mutual success.
- Communication: Provide clear, consistent, and professional communication at all levels of the organization.
- Performance Tracking: Monitor account performance and report progress to stakeholders.
Key Requirements:
- Degrees 4+ years experience or equivalent combination: Bachelor’s degree in Business, Marketing, or related field; equivalent experience will be considered.
- Client-Focused: Passion for building strong, long-term relationships and a track record of success in corporate account management.
- ** sales experience (B2B Preferred)**: Proven success in sales, preferably B2B corporate environments.
- Analytical: Ability to analyze market trends, customer data, and internal performance data to drive business decisions.
- Collaborative Skills: Willingness to work closely with multiple teams to achieve organizational goals.
- Driven: Highly motivated, tenacious, and committed to achieving results.
- Excellent Communication: Exceptional written and verbal communication skills in English and ideal proficiency in the local language.
Qualifications
You do not need any specific qualifications. Industry leading training will be provided all applicants.
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- You must have a passion for supporting others and take pride in delivering outstanding service.
- You will need to be reliable, trustworthy, and respectful, with the ability to build professional friendships easily.
- Comfortable spending extended durations with others.
Benefits
Your Well-being:
- Flexible hours to suit your personal and professional needs.
- Comprehensive healthcare benefits and mental health support.
- Unlimited paid wellness days to help you recharge.
- Maternity, paternity, and parental leave support for new parents.
Additional Perks:
- Home train Creativity and learning opportunities through ongoing training and access to in-house development programs.
- Competitive industry-leading salary with significant bonus potential.
- Refer-a-friend program with cash rewards.
- Regular mileage reimbursement.
- Subsidized gym memberships and wellness programs.
- Work from home incentives and hybrid work arrangements.
- Extra professional training and qualifications available, including NVQ Level 1, and beyond in Health & Social Care.
Additional Criteria:
- Compliance with Home Instead’s COVID-19 safety protocols and PPE guidelines requirements.
- Commitment to regular work hours and flexibility to accommodate client visits and schedules.
Date Advert Closes: 19 May 2023
Job Title: CAREGiver
Location: On-site visits to client homes
Working Hours: Part-time, minimum of 1 hour per visit
About the Role
Are you passionate about making a meaningful difference in the lives of others? Home Instead is seeking CAREGivers who are caring, dependable, and passionate about creating enriching companionship and support for older adults in the comfort of their own homes.
Our CAREGivers provide non-medical personal care and meaningful companionship, tailored to the unique needs of each client. The primary goal is to preserve independence, maintain quality of life, and help clients retain their dignity and sense of well-being.
What You Will Do:
- Developing close, trusting relationships with clients by engaging in mutual interests and hobbies.
- Providing personalised support which could include errands, light housekeeping, physical activity, or conversation.
- Assisting with activities of daily living, such as bathing, dressing, meal prep, and light household tasks.
- Administering simple and regular activities as requested or outlined in the approved care plan, ensuring adherence to company policies.
- Offering encouragement, emotional support, and friendly companionship to reduce isolation and enhance overall quality of life.
- Supporting clients safely and comfortably along with following COVID-19 and sanitary guidelines. This involves practicing correct personal protective equipment (PPE) usage.
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Benefits for ACAREGivers:
Compensation & Rewards:
- Rates of pay aligned with industry standards.
- Cash reward bonus for reffering new clients and introducing colleagues.
- Mileage reimbursements according to local policy.
- Holiday pay enjoyed free from service charges.
Career Progression:
- Opportunity to pursue professional development through NVQ Level 1, 2, and 3 in Health & Social Care training.
- Performance-based training to qualify for more advanced CAREGiver roles within Home Instead’s network.
Support & Flexibility:
- Robust, ongoing training programs focusing on competencies specific to CAREGiver responsibilities.
- Consistent scheduled time for visits, ensuring interactions are mindful and not rushed.
- Access to an empathetic and supportive team of monitoring and management personnel.
Qualifications & Personal Attributes:
No formal qualifications are required before becoming a CAREGiver. Once hired, dedicated on-the-job and certified training programs will be provided to ensure each CAREGiver:
- Demonstrates patience, compassion, empathy, and confidentiality.
- Maintains high standards of hygiene and safety.
- Ensures compliance with mandatory policies and regulations.
--- Beyond qualifications, we are seeking individuals who:
- Are reliable, trustworthy, and respectful.
- Love building meaningful friendships, demonstrating warmth and openness.
- Feel comfortable spending focused and uninterrupted time with older adults.
Your Commitment
As a CAREGiver with Home Instead, you’re asked to commit to:
- Following all COVID-19 safety procedures and guidelines.
- Desiring part-time work and a consistent schedule, adhering to mutually agreed upon visiting hours.
- Being proactive, dependable, and audience learners in a supportive care environment that values feedback and suggestions.
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