Moneywise Newcastle Credit Union Ltd
Community Development Worker
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Company Description
Moneywise Newcastle Credit Union Ltd is the largest community development credit union in the North East, serving over 12,000 members and managing assets in excess of £6M. Established in 1991 through the amalgamation of 12 community credit unions, 3 study groups, and the Newcastle City Council Employees Credit Union, it has strong roots in local communities. The organization is governed by a Board of Directors that represents diverse sections and areas across the city, ensuring inclusive decision-making. Moneywise focuses on providing accessible financial services, promoting financial wellbeing, and supporting community development for individuals and families.
Role Description
The Community Development Worker is a full-time role with a hybrid working arrangement, based in Middlesbrough with some work-from-home flexibility. Day-to-day responsibilities include:
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- Engaging with local communities to promote credit union services
- Supporting members with financial guidance
- Facilitating access to savings and affordable credit
- Coordinating outreach activities
- Building partnerships with community organizations
- Organizing information sessions or workshops to raise awareness of financial inclusion
- Conducting basic case management for individuals seeking support
- Maintaining accurate records
- Contributing to initiatives that strengthen community health and resilience
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Collaboration with colleagues, participation in team meetings, and continuous improvement of community engagement strategies are also key aspects of this position.
Qualifications
- Interpersonal Skills and Communication abilities to build trust, engage diverse communities, and explain financial services clearly.
- Skills in Community Support and Community Health to promote financial wellbeing, connect people to appropriate resources, and contribute to wider community development initiatives.
- Relevant experience in community work, social care, or non-profit settings, ideally with a focus on financial inclusion or credit unions, is beneficial.
- Knowledge of basic financial services, budgeting, and money management, and the ability to communicate these concepts in accessible language, is desirable.
- Ability to work independently and as part of a team, manage time effectively, and adapt to working both in the community and from home.
- Competence in using standard office software and digital tools for communication, record-keeping, and outreach activities is advantageous.
- A relevant qualification in community development, social work, public health, or a related field, or equivalent experience, would be beneficial.
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