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The Lennox Partnership

Community Engagement Navigator

Scotland
Posted about 23 hours ago
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We Work for Families Community Engagement Officer

This is an exciting community-based role focused on promoting the We Work for Families service across North Ayrshire. This is a 16-hour per week position, paid at the Real Living Wage, offering the opportunity to make a meaningful impact within local communities. The successful candidate will be responsible for building strong partnerships, generating high-quality referrals, increasing engagement, and supporting parents to access employability, training, and wider support services.

Key Responsibilities

  • Building strong partnerships with community organizations, schools, health services, employers, and local stakeholders.
  • Generating high-quality referrals and increasing engagement with the service.
  • Supporting parents to access employability, training, and wider support services.
  • Attending community events and developing referral pathways.
  • Promoting the service both online and in person.
  • Maintaining accurate records and supporting the wider team to achieve project outcomes.

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Essential Requirements

  • Experience in recruitment, sales, customer service, business development, community engagement, partnership working, or a related field.
  • Experience of working towards and achieving performance, engagement, referral, or business development targets.
  • Proven ability to build and maintain positive relationships with a range of stakeholders.
  • Ability to work independently and as part of a team.
  • Ability to manage and prioritize a varied workload while maintaining a focus on achieving agreed outcomes and objectives.
  • Strong organizational and administrative skills.
  • Excellent communication and interpersonal skills.
  • Experience using Microsoft Office packages including Word, Excel, and Outlook.
  • Full driving license and access to a vehicle.
  • Positive, proactive, and solution-focused approach.

Desirable Requirements

  • Experience working within employability, community development, third sector, or support services.
  • Knowledge of local communities and services across North Ayrshire.
  • Experience of social media engagement and promotion.
  • Experience using Canva or creating digital content.
  • Experience of generating referrals, promoting services, or developing partnerships.
  • Understanding of the barriers that can affect parents progressing into employment, education, or training.

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Location

The role will be based in the Ardrossan office, with regular travel across communities in North Ayrshire required.

Equality, Diversity, and Inclusion

The Lennox Partnership is committed to equality, diversity, and inclusion. We welcome applications from people with disabilities or long-term health conditions and are proud to be a Disability Confident Employer.

Application Questions

  • Do you hold a full UK driving license and have access to a vehicle?
  • Do you have experience working towards targets and building relationships with customers, stakeholders, or community partners?
  • Are you confident working independently, using your own initiative to engage people and promote a service within the community?

Work Location: In person

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Skills

Community Engagement
Partnership Development
Recruitment
Sales
Customer Service
Business Development
Networking
Stakeholder Management
Microsoft Office
Digital Content Creation
Canva
Social Media Promotion
Referral Generation
Case Management
Interpersonal Communication
Time Management

Location

Scotland, United Kingdom

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