Mencap
Community & Events Fundraising Officer (Northern Ireland)
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About the Team and the Role
The Community and Events Fundraising Officer will play an important role in delivering fundraising activity across Northern Ireland, working closely with supporters, community groups, volunteers and local organisations.
Reporting to the Senior Fundraising Manager (Northern Ireland), you’ll take a hands-on role in community fundraising, events and supporter engagement. You’ll build and steward relationships with existing supporters while identifying opportunities to grow local fundraising activity.
You’ll support the planning and delivery of fundraising events, including major Northern Ireland fundraising activity, and work with schools, clubs, community groups, volunteers and ambassadors to increase engagement and income.
You’ll also work closely with Mencap’s wider Community Fundraising team, drawing on central support for communications, fundraising materials, supporter journeys and other activity.
This role forms part of Mencap’s new integrated approach to fundraising in Northern Ireland, helping us provide a joined-up supporter experience while creating capacity to develop fundraising opportunities across the region.
Core Responsibilities
- Deliver community fundraising activity across Northern Ireland, building relationships with individuals, schools, clubs, community groups and local organisations.
- Build and steward relationships with existing and new supporters, providing a positive and consistent supporter experience.
- Proactively identify and develop new community fundraising opportunities and support delivery against agreed income targets and KPIs.
- Support the planning and delivery of fundraising events across Northern Ireland, including major fundraising activity such as Race Day.
- Recruit, engage and steward fundraising volunteers and ambassadors, and support the Northern Ireland Fundraising Committee.
- Identify relationships and opportunities that could develop into wider support for Mencap and work with the Senior Fundraising Manager to progress these appropriately.
- Maintain accurate supporter and fundraising information in Salesforce and support fundraising administration, reporting and local communications.
- Work closely with the Senior Fundraising Manager and Mencap’s wider Community Fundraising team to provide a joined-up approach to fundraising and supporter engagement across Northern Ireland.
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Success in the Role Will Be Measured Through
- Delivery against agreed Community Fundraising income targets and KPIs in Northern Ireland.
- Growth and development of community fundraising relationships with individuals, schools, clubs and local organisations.
- Strong day-to-day stewardship and engagement of supporters, volunteers and ambassadors.
- Successful operational delivery of fundraising events and activities, including Race Day.
- Effective fundraising administration, supporter information and local communications, supporting a joined-up approach to fundraising across Northern Ireland.
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What you will bring to the role (Essentials)
- Experience of community fundraising, supporter engagement or other relationship-based fundraising, sales or customer-facing activity.
- Experience of building and stewarding relationships with supporters, customers or stakeholders.
- Experience of supporting or delivering fundraising events, activities or projects.
- Ability to proactively identify opportunities and take ownership of day-to-day activity.
- Strong organisation and communication skills, with the ability to manage competing priorities and work with a range of people.
- Experience of using CRM or database systems to maintain accurate information; Salesforce experience would be an advantage.
This role will be based from the Belfast office 2 days a week on average, with additional travel/presence required for events/meetings. This role will also involve some occasional evening / weekend work.
Please note: This job description is not intended to be exhaustive. Duties and responsibilities may evolve over time to reflect the needs of the organisation and the role.
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