SEVERN TRENT
Community Flood Coordinator
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LET’S CUT STRAIGHT TO IT
At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score — reflecting how much our people love working here.
Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace. If you want to do more, because you care, we want you on our team.
LET’S TELL YOU MORE
This role provides vital operational and project support to the Rivers and Flooding Team, ensuring colleagues have access to accurate and up-to-date information to effectively support customers. During storm events and incidents, the role works closely with operational teams and planners to provide timely information, support job dispatch, deliver back-office assistance, and maintain on-call rotas to ensure operational readiness.
The role also supports the successful delivery of flood mitigation projects by coordinating activities, maintaining project documentation and collaboration workspaces, monitoring schedules, budgets, resources and costs, and producing performance insights and reports. Working across a range of internal teams, the role helps ensure effective communication, informed decision-making, and the smooth delivery of both operational and project objectives.
You’ll be based at our Raynesway Site in Derby, however travel across the Severn Trent Region will be required. You’ll work within Rivers and Flooding Team. With this being such a critical role, we’re looking for someone who can join us 37 hours a week.
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HOW WE WORK
You’ll join a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities. That’s why we value in-person moments to keep our culture alive and why for this role you’ll usually find us in the office during our working hours.
WHAT WE’RE LOOKING FOR
To be successful in this role, you will be highly organised, detail-oriented, and capable of coordinating multiple projects while managing competing priorities. You'll have experience producing accurate reports, analysis, and performance insights, as well as strong stakeholder engagement, communication, and presentation skills. The ability to build productive working relationships, facilitate meetings, and drive progress against agreed actions is essential.
You will also bring a proactive, solution-focused approach, using strong analytical and IT skills to collect, interpret, and present data effectively. Experience working with tools such as Excel, Power BI, Word, and PowerPoint is important, alongside an understanding of project governance, compliance requirements, and business processes. A genuine interest in flood resilience, river health, and continuous improvement will help you thrive in the role.
Key requirements:
- Strong organisational skills with the ability to manage multiple priorities.
- Excellent communication, stakeholder management, and relationship-building skills.
- Experience analysing and presenting data using Microsoft Office and Power BI.
- Ability to work independently and collaboratively across teams.
- Strong attention to detail and commitment to accuracy.
- Full UK Driving Licence (essential).
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Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality, as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We’re looking for people who want to get involved, be part of something bigger, and make a difference because they care.
HOW WE’LL REWARD AND CARE FOR YOU IN RETURN
It’s not just a job; it’s a career. We offer benefits that reward great work and award-winning training to help you reach your potential. You’ll also contribute to the environment and community. Some of our benefits include:
- 25 days holiday plus bank holidays (with the option to buy or sell up to 5 days per year)
- Annual bonus scheme (up to £1,500, subject to eligibility)
- Family-friendly policies, including a year off fully paid maternity and adoption leave
- Leading pension scheme – we double your contribution up to 15%
- Sharesave scheme
- Dedicated training and development through our Academy
- Electric vehicle scheme and retail offers
- Two paid volunteering days per year
LET’S GO
We can’t wait to hear from you. Have an updated CV ready and spare five minutes to apply. We’ll let you know the outcome after the closing date, so keep an eye on your phone and emails.
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