Community Fundraising Manager – Maternity Cover

Our community fundraising team plays a pivotal role in stewarding our fundraisers and supporters across the region. As a highly visible ambassador for the charity, you will be responsible for stewarding our high-level supporters and will be great at relationship building with a warm and engaging personality. You will thrive on meeting and inspiring the public through presentations and talks.

Equally important, you’ll bring empathy, compassion, and emotional intelligence to the role. You will be able to sensitively support and converse with families in difficult situations and guide their fundraising appropriately, offering the highest quality stewardship at all times.

You will line manage, motivate, and inspire members of the Community team. Working closely together, you will manage workloads ensuring that all fundraisers are stewarded to the highest standard and ensure the team delivers key activities effectively.

If you are motivated by purpose, value, and integrity, and want your work to have real-world impact, we would love to hear from you. While this is a fixed term contract, there is potential for this to be extended depending on organisational requirements and growth. The role holder will be required to complete a DBS disclosure check.

Key responsibilities

Plan and deliver the community fundraising strategy

• Responsible for the development, strategy, and management of the community fundraising programme, maximising income and return on investment.
• Prepare and present community fundraising activity evaluation reports.
• Identify opportunities to raise awareness of the charity, including giving talks and attending events.
• Identify potential areas of growth and develop new fundraising initiatives.
• Manage budgeting and forecasting for the community programme.
• Maintain knowledge of all products offered by the fundraising team, including the lottery and events, so that opportunities for cross-promotion can be utilised.

People management

• Line manage, motivate, and develop members of the Community team: set objectives, monitor delivery, and support development needs.
• Work with the Community team to ensure accurate and effective use of the database.
• Manage the Community team to ensure they are effectively stewarding their fundraisers and to ensure they are getting out into the community to give talks and attend events.

Engage and motivate charity supporters

• Manage high-value community fundraisers, forging strong relationships through high-quality customer care, optimising opportunities for increased support, and encouraging long-term engagement.
• Develop supporter relationship and stewardship strategies with the Community team to maximise fundraising potential and secure long-term income.
• Represent the charity at external events or fundraiser events, primarily in the Bristol area but also throughout the South West and South Wales, delivering inspiring talks, presentations, and cheque presentations to a diverse community base as required.
• Lead on the organisation of community stewardship events.
• Supervise and support volunteers when appropriate.

Marketing and Communication

• Work with the communications team to ensure the community fundraising sections on our website are maintained to provide engaging and up-to-date information and functionality.
• Work with the communications team to ensure fundraising activities are effectively promoted across multiple print and digital channels, securing case studies where appropriate.
• Ensure community fundraising materials and literature are current, brand, and impactful in supporting community fundraising goals.
• Attend photo shoots, press opportunities, providing interviews when required to help maximise media exposure.

Other tasks

• Keep abreast of governance requirements pursuant to all communications/marketing activity, including but not limited to the Charities Act, Fundraising Regulator, Institute of Fundraising Code of Practice, Gambling Commission, and General Data Protection Regulation.
• Ensure accurate and effective use of the database and that agreed standards of supporter stewardship and processing of personal and financial information are met.
• Carry out other tasks and duties as required to support colleagues in the wider team.

This role profile is not exhaustive and is subject to review in conjunction with the post holder and according to future changes/developments in the charity. All job descriptions are non-contractual and give a sense of the broad scope of the role and so include a level of flexibility. While they list some key tasks, there will also be tasks that arise, and which can be reasonably expected of the role.

The Grand Appeal is committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults. As such, we expect all staff and volunteers to share this commitment. The selected candidate will be appointed subject to a DBS check.

What we offer

At The Grand Appeal, you’ll join a friendly, talented, and supportive team of around 45 people, who share one mission: making a difference for sick children and their families.

We offer

• Competitive salary
• Generous holiday allowance
• Healthcare plan (after probation)
• Pension scheme (including Salary Sacrifice)
• Hybrid working approach

How to apply

Complete the application form found on our website and send it to jobs@grandappeal.org.uk with a copy of your CV.

The closing date for applications is midnight Wednesday 30 September. Interviews will take place on a rolling basis during the application period.

For an informal discussion, please contact Kate Jones, Senior Community Fundraising Manager at jobs@grandappeal.org.uk.