Support, networks local relationships

• Recruit, train, develop, support and motivate community event volunteers and supporters
• In collaboration with regional service staff, establish, support and maintain relationships with Hearing Dogs networks of volunteers based around regional projects
• Ensure good relations are established and maintained with a variety of media, including local and social to promote the Hearing Dogs brand and develop fundraising and engagement
• Represent the Charity at volunteer and sector functions and events

Maximising digital platforms

• Use social media platforms, e.g. Facebook, X, to support fundraising initiatives, supporter journey and relationship building
• Use digital event and online fundraising platforms to support events, fundraising and engagement

Financial and reporting

• Monitor regional income/expenditure monthly against budget
• Report on variances and implement appropriate contingency plans
• Maintain the charity database with timely and accurate donor, supporter and third-party information ensuring compliance with GDPR
• To report back on a regular basis to the Head of Community Fundraising and Events as to activity, progress and achievement against identified financial and soft targets

Skills, Knowledge and Expertise

ESSENTIAL:

• Proactive and confident self-starter with experience of raising funds or from equivalent experience gained either within the voluntary sector or the commercial world
• Excellent interpersonal and communication skills coupled with an enthusiastic and positive approach
• Ability to work as part of a team and to contribute towards the success of the Community Fundraising team and wider team at Hearing Dogs
• Computer literate with MS365 applications and knowledge and experience of databases and an ability to keep accurate records of all contacts and relevant information
• Ability to work on own, without close and constant support and supervision and to be able to handle pressure, deadlines and targets
• Educated to A Level or equivalent
• A full current driving license

DESIRABLE

• Experience of the voluntary sector and fundraising
• An understanding of charity law and how it relates to community fundraising
• Understanding of digital and direct marketing in fundraising
• Experience of public speaking and presenting to a diverse range of audiences
• An understanding and affinity of the challenges faced by the deaf community and the disability marketplace
• A significant record of achievement in raising funds either gained within the voluntary sector or within a sales background
• A team player with a desire to inspire and motivate others

This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).

Benefits

• Employee Assistance Programme
• Death in Service Payment
• Annual leave enhancements recognising long service
• Day off for your birthday
• Defined contribution group personal pension plan
• Enhanced sick pay
• Enhanced maternity, paternity and adoption pay
• Eye care
• Hearing tests
• Learning and Development opportunities
• Discounts on merchandise at Hearing Dog gift shops
• Pet Dog Policy

Please click below to apply - applications close on 9th October 2026