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Company Description
Babel Cover is a British financial engineering and insurance technology firm focused on transforming how insurance is bought, sold, and traded. The company is building a hyper-connected financial ecosystem that removes barriers in insurance distribution. By combining advanced technology with innovative business models, Babel Cover aims to make insurance more transparent, efficient, and accessible. Team members collaborate in a dynamic, forward-looking environment that values problem-solving and experimentation. Applicants can expect to contribute to a growing insurtech company that is reshaping the future of insurance markets.
Role Description
This is a part-time remote role for a Community Manager. The Community Manager will oversee online communities, engage with users across social and professional platforms, and respond to inquiries in a timely, professional manner.
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Responsibilities include:
- Moderating discussions
- Collecting and sharing user feedback with internal teams
- Fostering a supportive, informative environment for customers, partners, and prospects
- Creating and scheduling community-focused content
- Organizing virtual events or webinars
- Collaborating with marketing and product teams to ensure consistent messaging
- Tracking key engagement metrics
- Identifying opportunities to strengthen community relationships
- Supporting initiatives that grow and retain the Babel Cover user base
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Qualifications
- Community management and online engagement skills, including experience moderating forums or social media groups.
- Strong written and verbal communication skills, with the ability to convey complex financial or technology concepts clearly.
- Basic content creation skills, such as drafting posts, newsletters, or event announcements tailored to diverse audiences.
- Experience using social media, community platforms, or CRM tools to manage interactions and monitor engagement.
- Organizational and time-management skills suitable for a part-time, remote environment, including ability to prioritize and work independently.
- Familiarity with financial services, insurance, or technology sectors is beneficial, as is prior experience in insurtech or fintech communities.
- Comfort working in a distributed team, with openness to feedback and collaboration across different time zones and functions.
- Relevant education or equivalent experience in communications, marketing, business, or a related field is advantageous.
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