urbanbubble
Community Manager
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Hey there! Ready to make a difference?
At urbanbubble, we believe cities should be vibrant, fun, and full of life. We’re all about creating welcoming communities where people feel truly at home. If you’re someone who loves making connections, providing top-tier service, and bringing positive energy to everything you do, we’d love for you to join us as a Community Manager!
About the Role
As a Community Manager, you’ll be the heartbeat of our development in the heart of Manchester City Centre, ensuring residents have an outstanding experience every day. You’ll oversee everything from property management and resident engagement to health & safety compliance and team leadership, making sure our building runs smoothly and our community thrives.
Key Responsibilities
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Property Management:
- Lead the smooth operation of the building
- Manage maintenance schedules
- Liaise with contractors
- Oversee budgets
- Ensure all services are delivered to urbanbubble’s high standards
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Resident Engagement:
- Be the friendly face residents love to see!
- Implement engagement strategies
- Organise events
- Communicate updates
- Ensure everyone feels part of our community
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Health and Safety:
- Maintain robust safety procedures
- Oversee audits
- Ensure compliance with all regulations
- Keep residents and staff safe at all times
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Pool and Facility Management:
- Support the leisure team in managing pool and plant operations
- Ensure maintenance, compliance, and resident satisfaction
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People Leadership:
- Coach, develop, and motivate your team
- Recruit top talent
- Manage performance
- Ensure a positive and productive workplace
Additional Tasks
- Oversee building operations
- Coordinate maintenance
- Lead your team
- Ensure every resident interaction exceeds expectations
Requirements
- Proven experience in residential property management or lettings
- Excellent customer service, problem-solving, and negotiation skills
- Strong leadership and people management abilities
- Proficiency in Microsoft Office and property management systems (training provided if needed)
- Knowledge of relevant regulations (RICs, ARMA-Q, H&S)
- Positive, proactive, and resilient attitude
- A can-do approach with attention to detail and organisational skills
- TPI qualification (or willingness to work towards)
- Health and Safety qualification (e.g. IOSH, NEBOSH)
- Pool Plant Operator qualification, or willingness and ability to obtain one
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Benefits
We're passionate about our people & making sure that you have everything you need for your health, wellbeing & personal growth. After all, it's not just about what you do here - it's about being part of a company that truly cares & supports you!
- Birthday day off, monthly paid wellbeing hour & enhanced annual leave
- Company pension scheme & medical cover
- Refer a friend scheme
- Paid volunteering day & social events
- Enhanced sick pay & family leave
- Life events for milestones
- Cycle to work scheme
- Study support
- Long service awards
- Employee assistance & counselling
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