Mitie Cleaning & Hygiene Services
Community Manager – Collaboration Space
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ROLE: Community Manager – Collaboration Space (Collab Space)
HOURS: 40 hours a week
LOCATION: London
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Community Manager – Collaboration Space (Collab Space) who will play a pivotal role in the operational and cultural success of the Collaboration Space ("Collab Space"). This individual is responsible for fostering a vibrant, inclusive, and highly collaborative environment that enables teams to co-create, innovate, and deliver new solutions alongside clients.
Acting as the face of the space, the Community Manager connects people, ideas, and opportunities, while ensuring smooth daily operations. The role combines community engagement, workplace management, stakeholder co-ordination, and team leadership.
This role reports to the Workplace Experience Manager and will work closely with the Head of Operations for Studio+ and Wavespace and works closely with internal teams, external partners, and workplace management providers.
Role Responsibilities
- Serve as the primary point of contact and public face of the Collab Space.
- Create a welcoming, inclusive, and engaging environment for all users.
- Design and deliver initiatives that foster collaboration and connection across teams (e.g. events, networking sessions, mentoring opportunities).
- Build strong relationships with team members to understand their goals and facilitate meaningful connections.
- Promote a culture of innovation, openness, and knowledge sharing.
Required Qualifications
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- 3–5 years' experience in workplace management, community management, or a similar operational environment.
- Demonstrated experience managing or supporting workplace operations in a corporate or client-facing setting.
- Experience in co-ordinating cross-functional teams and stakeholders.
What's in it for you?
- Opportunity to play a pivotal role in the operational and cultural success of a highly collaborative innovation space.
- Exposure to internal teams, external partners, and workplace leadership stakeholders.
- Opportunity to lead community engagement, workplace experience, sustainability initiatives, and continuous improvement activities.
- Responsibility for shaping a vibrant, inclusive, and high-performing collaboration environment.
Our market-leading offering provides you with benefits that suit your lifestyle.
- We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
- We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
- When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
- We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
- We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
- Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
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We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Shradha Singh at shradha.singh@mitie.com.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
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