Firewood Digital
Community Manager
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Community Manager (Volunteer & Remote)
Company Description
Firewood Digital is a small indie game development studio based in Scotland, focused on creating cosy games with deep, immersive stories and engaging gameplay systems.
We’re dedicated to creating unforgettable worlds that invite players to explore, interact, and uncover intriguing narratives at their own pace.
We’re currently developing our flagship title, Moonlight, a 2D open-world survival crafting game centred on player-driven storytelling, environmental interaction, and exploration. Moonlight features systems including dynamic health, changing weather, evolving environments, farming, exploration, crafting, and automation, creating a world that reacts to how the player chooses to survive.
Role Description
The Community Manager will be responsible for building and supporting the community around Firewood Digital and our games.
You’ll be the main point of contact between Firewood Digital and our community, helping us create an active, welcoming, and inclusive space where players can discuss our games, share feedback, ask questions, and follow development.
You’ll work closely with the development team to turn what we’re working on into things people actually want to see and talk about, while helping us build a community that can grow alongside Firewood Digital.
The role will include:
- Managing and moderating community spaces, including Discord and other relevant platforms.
- Engaging with players and responding to questions, comments, and feedback.
- Planning and publishing community updates, announcements, and development content.
- Working with the development team to turn development progress into engaging community content.
- Sharing behind-the-scenes content, development updates, feature previews, patch notes, and other project news.
- Helping manage Firewood Digital’s social media presence and community calendar.
- Organising community events, activities, competitions, or other opportunities for players to get involved.
- Gathering and organising player feedback and communicating useful insights to the development team.
- Monitoring community sentiment and engagement and providing regular updates to the team.
- Helping grow the community ahead of upcoming demos, events, and release.
- Representing Firewood Digital in a friendly, professional, and inclusive manner.
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This is a volunteer, fully remote position with flexible working hours. We don’t expect someone to be online constantly - we’re looking for someone who can take ownership of the community, communicate proactively, and work reliably alongside the development team.
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Essential
- Strong written communication skills and the ability to communicate clearly with an online gaming audience.
- An understanding of how online communities work, including Discord and social media.
- The ability to communicate respectfully with people from a wide range of backgrounds.
- Good organisational skills and the ability to manage multiple community activities or content at once.
- The ability to work independently and communicate proactively in a remote environment.
- Genuine interest in video games and enthusiasm for helping build a community around an upcoming indie game.
- Commitment to maintaining a welcoming, inclusive, and non-discriminatory community.
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Beneficial, but not required
- Previous experience managing a Discord server, gaming community, forum, or social media account.
- Experience in community management, customer support, marketing, PR, or content creation.
- Experience working with an indie game, game development studio, or other creative project.
- Experience with social media scheduling and analytics.
- Familiarity with survival crafting, cosy, narrative-driven, or indie games.
- Experience organising online events or community activities.
You don’t need to have worked in games before. If you’re enthusiastic about community building, communicate well, and want to help an indie studio grow, we’d still love to hear from you.
How to Apply
Interested? We’d love to hear from you. Please complete our short application form and tell us a little about yourself, your experience with online communities, and why you’d like to join Firewood Digital.
We’re particularly interested in seeing any communities, social media accounts, projects, or other work you’ve been involved with, so feel free to include examples where relevant. As part of the application, we’ll ask a few questions about how you would approach community management at Firewood Digital and Moonlight. There’s no need to write an essay; we’re much more interested in how you think.
Shortlisted candidates will be invited to an informal interview with the Firewood Digital team. This is a chance for us to get to know you, but also for you to ask questions about our company, or the role!
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