Company Description

Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help create the unknown!

Job Description

The Community Manager is responsible for fostering and growing an engaged player community through executing the community strategic plan created by their brand’s Community Developer. Responsibilities include communicating with players through social media channels, creating impactful community content to engage and inform, and driving player feedback within the organisation. Community Managers work closely with Community Development, Social Media, Production, and Marketing teams to drive player engagement, share actionable feedback, and strengthen the relationship between players and the brand.

• Collaborate on defining and helping to execute the community strategic plan, driven by the Community Developer and broader brand team for your specific brand(s).
• Create player-facing resources and engaging digital content.
• Interface with internal production resources to produce assets required to support content deliverables.
• Help develop programs to identify key influencers and leverage these community members to help evangelize the brand and/or game for the community.
• Assess and report on the community’s pulse, understand community concerns, and communicate community status to internal cross-functional partners.
• Devise and manage contests and other events and facilitate the fulfillment of prize delivery when necessary.
• Develop initiatives that encourage user-generated content and strengthen player loyalty.
• Work closely with Community Developers, Social Media Managers, Marketing, Production, Customer Support, and Game Development teams to ensure alignment on priorities and messaging.