Central and North West London NHS Foundation Trust
Community Mental Health Triage Nurse
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Job Overview
Triage and Referrals Mental Health Practitioner:
An exciting opportunity has arisen within the South Kensington Community Health Hub for a triage and assessment mental health practitioner.
The role is to screen referrals, undertake specialist assessments and provide brief follow up or facilitate an alternative service provision for people referred to the team. This is a front-line post which involves face-to-face work with service users and their carers. The post holders will need to be able to make clear and autonomous decisions based on the complexity of the presentations due to the persons health and social care needs.
We are forward thinking, diverse and focused on providing positive outcomes for the people we serve. Our strongly held core values are compassion, respect, empowerment and partnership which we apply to our working relationships with those who use our services and our colleagues alike.
Main duties of the job
- To provide comprehensive, culturally appropriate, evidence-based assessments for adults with primary mental health need.
- To establish eligibility for health and social care services for adults with mental health needs in line with national and local policy; the Care Act 2014 and Section 117; and any other relevant framework.
- To undertake continuous risk assessment and risk management in partnership with the service-user; their relatives and other professionals. Recording and documenting using correct tools and systems.
- To co-ordinate a multidisciplinary response to crisis situations.
- To provide direct therapeutic care to users in their own home or other community settings, using evidence-based nursing skills and psychosocial interventions.
- To co-ordinate and manage all aspects of care and support, including overseeing work carried out by statutory and non-statutory agencies. To offer supervision, training, and guidance to external agencies as required.
- To assess, plan, implement and evaluate the care provided to users, in collaboration with users, carers, GP’s and other members of the multidisciplinary team.
- To identify carers and to support with referring for statutory Carers Assessments and Care Plans.
- To screen for Vocational Needs and refer on for full Vocational Needs Assessment where appropriate.
- To work in partnership with other agencies (e.g. Housing, Benefits, Social Services, etc).
Working for our organisation
Our staff are our most valued asset and we work hard to ensure that our team members feel valued and encouraged to develop both professionally and contribute to the development of our service. We are open to considering flexible working hours and endeavour to provide staff with working from home days, depending on the needs of the service. We have a good reputation which we are keen to maintain and continually improve.
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Our service is a diverse and dynamic workplace. We work together to ensure we uphold trust values and to create a working environment which promotes respect and partnership.
Detailed Job Description And Main Responsibilities
An exciting opportunity has arisen to work for the South Kensington & Chelsea Mental Health Hub (CMHH).
Based in Fulham Road, Chelsea, the South K & C CMHH is looking for a passionate Mental Health worker who is looking to make a difference whilst working in an environment that promotes staff development and training opportunities.
The Royal Borough of Kensington & Chelsea is rich with history and offers a wide range of opportunities to meet your social, shopping and other needs. Home to the annual Chelsea flower show, Kingston Palace, Notting Hill Carnival, the always fashionable Kings Road and located near the river Kensington & Chelsea is a great place to work.
There are two Community Mental Health Hubs in Kensington & Chelsea, one North and one in the South, each is aligned to a local Primary Care Networks (PCN). Working in this way allows each Hub to have a core structure and function to meet the needs of the local population, aligned with our primary care colleagues. There is good interaction between our hubs, fostering a supportive and friendly atmosphere of mutual support and trust.
CNWL is passionate about developing its own staff, driving them to go on to become more established practitioners and this post is no different.
We offer a robust induction and tailored training will be given and encouraged. As an employer CNWL offers a wide variety of training opportunities open to you to help meet your development needs.
In addition, the SKC CMHH offers internal training opportunities so that the team continues to learn and evolve their practice and support of their clients and each other.
Flexible working: Our Hub operates Monday to Friday from 9.00 am to 5.00 pm however there are opportunities for this post to be tailored to suit you and your lifestyle needs with some flexible working available in a team that is dynamic and transforming the way we offer support to people in Westminster with mental health challenges. If this sounds like something that could inspire you then we want to hear from you!
We aim to provide the best support to our staff to allow them to do what they do best in a job you love.
Main duties of the job
The successful applicant will take the lead of a caseload of patients and be at the forefront of their care. You will also be expected to work in collaboration with the Operational Team Manager, Clinical Leads/Senior Practitioners and to have close working relationships with the Inpatient Services and Home Treatment Team.
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As a case manager you will assess health and social care needs and negotiate care plans with service users and their carers, remaining objective when working with diagnostic uncertainty.
You will proactively undertake and ensure rigorous risk assessment & risk management strategies are applied, helping to identify and mitigate risks as well as encourage individual growth and development for your patients through informed positive risk taking.
You will apply specialist clinical knowledge and skills to carry out evidence-based interventions, which may be individual or in groups, which are underpinned by relevant theoretical approaches and in line with the Trust’s Research and Development Strategy; to lead and supervise junior staff in this practice as required.
See attached Job description and Person Specification for full details and requirements of the role.
Shortlisting will be within 72 hours of advert closing.
Person specification
Education And Qualifications
Essential criteria
- Current Professional Qualification in mental health nursing
- Current NMC Registration
- Evidence of post registration training and CPD.
Desirable criteria
- Training in Psychosocial Interventions or Thorn Family Therapy/Work training
- Other relevant training, e.g. substance misuse
Experience
Essential criteria
- Significant years post registration experience
- Experience of working in multidisciplinary mental health team with clients with acute/severe and enduring mental health problems
Desirable criteria
- Work with clients with acute/severe and enduring mental health problems who are homeless/rootless
- Work with people experiencing mental health crisis.
- Supervision of students and junior staff
- Audit and research;
- Teaching; Working with people who use substances
Skills and knowledge
Essential criteria
- Excellent verbal and written communication skills, including report writing and presentations / IT skills.
- Ability to assess, plan, implement and evaluate a comprehensive care package for the identified client group, using a wide range of resources.
- Able to develop a comprehensive programme of intervention and support for the identified client group and their families
- Knowledge and understanding of the Safeguarding Process.
Desirable criteria
- Skills in leadership: ability to motivate others, use initiative and manage change.
- Basic counselling and group work skills
- Dual diagnosis/substance misuse
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