SmoothOps 365
Community Operations Manager
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About SmoothOps 365
SmoothOps 365 was founded by a former healthcare support worker who moved into IT and wanted to give other people a clear path to follow. We run live weekend IT training, fully remote, for healthcare workers and career changers with no IT background.
The Role
We are looking for a Community Operations Manager to take our message into the community. You will speak at faith and community groups and local events about SmoothOps 365, what we stand for and why people should join, and you will run the operations behind that outreach.
This is a part-time, flexible role that you can do alongside your current job.
What You Will Do
- Find faith groups, community organisations and events where our audience gathers
- Build relationships with faith leaders, community leaders and event organisers
- Give talks about SmoothOps 365 and answer questions honestly
- Follow up with the people you meet and guide them through to enrolment
- Keep the events calendar and a record of every lead
- Report back to the founder each month on what is working
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Who We Are Looking For
- Based in the UK
- Confident speaking to a room, and trusted in your community
- Organised and reliable, with good follow-through
- Honest. We never promise jobs, salaries or visas
- Someone who will treat SmoothOps 365 as their own
No IT background is needed. You will be given a full handbook, a presentation and everything you need to speak about our courses.
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Skills You Need
- Excellent communication skills, spoken and written
- Confident public speaking and presenting to groups
- Relationship building with community and faith leaders
- Good listening, so you understand what people need before you advise them
- Organisation and time management, including keeping records up to date
- Persistence in following up without being pushy
- Comfortable with email, WhatsApp, video calls and basic spreadsheets
What You Get
- Commission on every paying student you bring in
- A real management title with real responsibility for your CV
- Flexible hours that fit around your job
- A path to a wider role in the business for the right person
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