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National Trust

Community, Participation & Volunteering Co-ordinator

Saltash
£27.6k/yr
Posted about 10 hours ago
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Summary

We are looking for an experienced, engaging, community-minded professional. This role will focus on building and developing relationships with both our internal and external communities. There will be a focus on creating and opening up new and flexible volunteering opportunities in line with the National Trust's new strategy.

The Community, Participation & Volunteering Team

The Community, Participation & Volunteering team at the Tamar Valley property group is a small but supportive team, working across Cotehele, Antony and Buckland Abbey - who have almost 600 volunteers across the three sites.

  • Salary: £20,709 pro rata (FTE £27,612 per annum)
  • Contract: Permanent
  • Hours/ working pattern: 1462.50 hours per year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. Please note, some weekend working is required for this role.

Application Information

  • Interview: Monday 14th September 2026.
  • Required Documents: Cover letter and CV

Due to all three sites in the Tamar Valley property group being rural, having your own transport is essential.

What it's like to work here

Cotehele

Cotehele is a beautiful Tudor mansion is situated high above the River Tamar, with Dartmoor National Park and many unspoilt beaches nearby. The property is brimming with character, and is home to many colourful tapestries, armours and artefacts. The team pride themselves on providing superb customer service, and the family atmosphere amongst the 65-member team makes Cotehele a very special place to work.

Antony

Antony is a spectacular house of silver grey stone, it is a beguiling mixture of the formal and informal. It's believed to be one of the finest surviving Queen Anne buildings in the West Country. With an outstanding collection of portraits, including works by Sir Joshua Reynolds and a famous painting of Charles I during his trial. There are also fine examples of period furniture, textiles and tapestries within the house. The Carew-Pole family still reside at Antony.

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Buckland Abbey

At Buckland Abbey you follow over 700 years of footsteps; from the Cistercians who built the Abbey and farmed the estate, to seafarers Grenville and Drake who changed the shape of the house and the fate of the country.

The Abbey is part museum, part house, and filled with treasures. There’s no mistaking the magnificence of the medieval Great Barn, originally a tithe barn which has remained virtually unchanged since it was built all those centuries ago.

What you'll be doing

  • Building strong, positive relationships with local communities, organisations and groups
  • Developing existing partnerships and co-create projects that deepen engagement and support the vision for the Tamar Valley property group
  • Working closely with volunteer managers, offering guidance and helping to grow volunteer pathways
  • Creating new opportunities for participation, ensuring they reflect community needs and interests and a changing volunteer landscape
  • Taking part in the Duty Management of our properties and sites where needed

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust places for you, a guest and your children (under 18)
  • Rental deposit loan scheme
  • Season ticket loan
  • EV car lease scheme (for roles that meet the salary criteria)
  • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most Trust places

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National Trust Place

Cotehele, Cotehele, Saltash, PL12 6TA

Documents

[Community, Participation & Volunteering Co-ordinator - Career Level B.pdf](Community, Participation & Volunteering Co-ordinator - Career Level B.pdf)

Requirements

  • Compliance: Eligibility to Work in the UK

Additional Information

  • Closing Date: 6th September 2026

To apply for this vacancy simply click the 'apply' button in the top right-hand side of the page.

If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.uk

If you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment process to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.

Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.

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Skills

Community Engagement
Relationship Building
Volunteer Management
Partnership Development
Project Co-creation
Stakeholder Management
Customer Service
Duty Management

Location

Saltash, England, United Kingdom

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