HM Prison and Probation Service
Community Payback Supervisor - Wrexham / Flintshire (Wales) (Ref: 23069)
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Community Payback Supervisor
Job Summary
Location: NMS 49-54 Chester Street, LL13 8BA, NPS UNIT 6 FLINT, CH6 5YN
Salary: Starting at £28,064, Pro-Rata for Part-Time roles.
Job Description
Please note: Candidates must hold a full UK Manual Driving Licence when applying for this role, this is a mandatory technical requirement in order to carry out this role. We cannot accept candidates who hold an automatic Driving Licence only.
Please note that all salaries are as advertised and are non-negotiable, for new starters joining the service you will commence at the bottom of the scale. If you have any concerns regarding the salary range, please ensure these are raised during the interview process.
Make a Meaningful Impact Every Day
Are you looking for a role where your leadership can truly change lives and strengthen communities? As a Community Payback Supervisor, you’ll play a vital part in helping people on probation rebuild their futures while delivering visible improvements across local areas.
This is a hands-on, people-focused role where you’ll supervise and support individuals completing unpaid work as part of their unpaid work sentence. Through your guidance, they’ll gain valuable skills, experience a sense of purpose, and contribute to projects that benefit the wider public helping to reduce reoffending and aid rehabilitation.
You’ll lead teams working on a wide range of community-based projects, including:
- Landscaping and gardening
- Sports pitch maintenance
- Cooking and food preparation
- Woodland preservation
- Public Park and coastal pathway maintenance
- Church and sports club renovation
- Painting and decorating
- Flood prevention and public area maintenance and improvements
- Small building work
- Beach surveys
- Supporting hospitals and residential homes
- Manufacturing garden furniture and other items
- Grow plants and vegetables on allotments
- Work in partnership with local and National Charities
In addition to practical supervision, basic IT skills are essential to ensure clear communication between internal departments, partner organisations, and beneficiaries. Accurate and timely information sharing helps maintain safety, track progress, and deliver a joined-up service that supports rehabilitation and community confidence.
Every project is an opportunity to make a positive difference whether it’s restoring a local green space, helping maintain vital public facilities, or giving someone the tools to turn their life around.
If you’re motivated by purpose, enjoy both indoor and outdoor working and with a diverse range of people, and want a job where your actions directly contribute to safer, stronger communities, we’d love to hear from you.
About the Role
Community Payback Supervisors will work with a diverse mix of individuals, so it’s important that you’re empathetic, a good communicator, and happy to take the lead.
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It’s all about supporting offenders on their journey and making your community a better place. Whether that’s building benches or cleaning the streets, you’re there because you genuinely want to help.
As a Community Payback supervisor, you’ll be at the heart of this work, leading small teams to complete their unpaid work hours.
You’ll supervise and motivate them to complete a range of manual tasks to pay back for the harm they’ve caused. These tasks could include clearing overgrowth to make public spaces safer, restoring community facilities such as sports halls and playgrounds, planting trees or laying flowerbeds, and litter picking and graffiti removal.
About You
To thrive in this role, you'll need:
- Excellent people and communication skills
- The confidence to lead, motivate and supervise groups
- A full UK manual driving licence to drive Community Payback minibuses, transport equipment and travel to project sites
Got practical skills or a trade? Even better. We'd particularly welcome applicants with experience in areas such as painting and decorating, carpentry, gardening, grounds maintenance, construction, landscaping, or general maintenance.
This is a hands-on role where you'll help people on probation make a positive contribution to their local communities while developing skills and work habits that support rehabilitation.
You may draw on experience from any setting, including employment, the Armed Forces, voluntary work, education, community projects, construction, maintenance, landscaping, or other relevant activities.
Working Pattern
The Community Payback supervisor role is accommodated to people on probation who work or have caring responsibilities. Community Payback projects run 7 days a week therefore you will:
- Work frequent weekends
- You may be asked to cover some evenings
- You will be paid a higher rate of 50% for weekend days you do work
In this role, the pace of our work means that rest breaks don’t always happen in the standard way. When this happens, we make sure your wellbeing is looked after.
Your wellbeing really matters to us, so we want to be open about this from the outset. If you’re someone who enjoys a varied, active role where no two days are the same, this is a great environment to make a real difference while being fully supported.
The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows.
New entrants are expected to join on the minimum of the pay band.
Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable.
Licences
Candidates must have a full UK Manual Driving Licence to be eligible to apply for this role.
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We cannot accept applications from candidates who only hold an automatic driving licence.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Leadership
- Working Together
Benefits
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Annual Leave
- Public Holidays
- Season Ticket Advance
Selection Process
This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.
Security
Successful candidates must undergo an enhanced (or equivalent) criminal record check. People working with government assets must complete baseline personnel security standard checks.
Nationality Requirements
This Job Is Broadly Open To The Following Groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Contact Point for Applicants
Job Contact
- Name: Recruitment Enquiries Team
- Email: moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
- Telephone: 0845 241 5358
Recruitment Team
Further Information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints
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