Blackpool Teaching Hospitals NHS Foundation Trust
Community Receptionist
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NHS Receptionist Role
The NHS receptionist role is a fast-paced and vital position acting as the face of the service crucial for ensuring patients can begins care begins with a welcoming and efficient experience. It is a highly varied and rewarding role that goes beyond typical office administration requiring strong multitasking, empathy, and the ability to work under pressure in a bustling environment. On the frontline of patient care, you are the first person a patient meets, providing reassurance to nervous or upset individuals and directly impacting their experience.
This community post will be working across the Fylde Coast within different receptions in large primary care centres. The days of working are Monday, Thursday, and Friday. The post holder will need a clean driver licence and vehicle.
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Key Responsibilities
- Welcoming visitors
- Greeting patients’ carers and visitors in a friendly, polite manner
- Maintaining records and updating patient details on IT systems
- Answering enquiry calls and resolving queries
- Data handling, entering information into patients’ electronical records
The skills desired include:
- Excellent interpretation skills to connect the patients and staff visitors
- Ability to prioritise tasks in a busy environment
- Work under pressure
Please note this role will not be eligible for sponsorship as it doesn't meet the minimum salary requirements for a skilled worker visa. Therefore, you must have appropriate right to work in the UK or your application will not be progressed to the next stage of Recruitment.
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The Trust Values
The Trust values are important to us and all staff should be caring, safe, and respectful. NHS benefits from a pension scheme, one of the most generous in the UK. Generous annual leave plus bank holidays rising with the service. Wellbeing support and discounts enable staff to have access to occupational health services, counselling, and a blue light card discount.
Contact Information
For further details or informal visits, contact:
- Name: Alison Ricchiuti
- Job Title: Clinical Associate Directorate Manager
- Email Address: alison.ricchiuti@nhs.net
- Telephone Number: 01253 954389
Reception Team Leader
- Email: charlotte.taylor34@nhs.net
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