Partnership Development

• Develop and maintain strong relationships with statutory, health, voluntary, faith and community organisations.
• Build effective referral pathways that improve access to services and reduce duplication.
• Facilitate partnership meetings and encourage collaborative approaches to supporting older people.
• Act as a key link between organisations to improve communication and joint working.

Community Engagement

• Build trusted relationships with older people, carers and local communities.
• Lead consultation, listening events and community engagement activities.
• Ensure older people's voices influence future service development.
• Promote awareness of available services and encourage earlier access to support.

Navigation and Case Coordination

• Act as a trusted point of contact for older people, families and professionals.
• Receive referrals and undertake strengths-based assessments.
• Coordinate appropriate support and monitor progress.
• Advocate where appropriate to ensure older people receive timely access to services.

Project Management

• Develop and monitor project plans, milestones and outcomes.
• Maintain accurate records and project data.
• Monitor performance against agreed outputs and outcomes.
• Prepare reports for management, funders and partners.
• Contribute to future funding opportunities by evidencing impact and identifying future development opportunities.

Professional Practice

• Work within safeguarding, GDPR, confidentiality and organisational policies.
• Maintain high professional standards at all times.
• Represent Bolster Community positively across all sectors.
• Contribute to the wider development of Bolster Community.

Personnel Specification

Essential Criteria

• Degree (Level 6 or above) in Community Development, Social Work, Occupational Therapy, Nursing, Public Health, Health & Social Care, Social Policy or another relevant discipline OR
• Significant professional experience demonstrating equivalent knowledge and capability in community development, partnership working or service development.
• Minimum of five years' experience in community development, health improvement, social care, partnership working or service development.
• Experience of developing or improving services in response to identified community need.
• Experience of building and maintaining effective partnerships across multiple organisations.
• Experience of coordinating complex pieces of work and managing competing priorities.
• Experience of engaging directly with individuals, communities and professionals.
• Experience of monitoring outcomes and preparing reports for funders or senior management.
• Good understanding of the health, social care and voluntary sector landscape within Northern Ireland.
• Understanding of early intervention and preventative approaches.
• Knowledge of safeguarding responsibilities.
• Understanding of co-production and community engagement principles.
• Excellent communication and interpersonal skills.
• Ability to influence and build credibility across organisations.
• Ability to analyse information, identify gaps and develop practical solutions.
• Strong organisational and project management skills.
• Ability to work independently while recognising when collaboration is required.
• Excellent IT and report-writing skills.
• Full driving licence and access to transport.

Desirable Criteria

• Experience working with older people or carers.
• Experience of service design, innovation or social enterprise development.
• Experience of facilitating multi-agency partnerships.
• Knowledge of community navigation or social prescribing models.
• Experience of securing funding or contributing to funding applications.