Leicestershire County Council
Community Support Worker
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Organisation: Leicestershire County Council
Work Location: Bassett Street, Wigston, LE18 4PE
Working Hours: 37 Hours Per Week
Contract Type: Permanent
Closing Date: 2nd October 2026
Salary: £29,550 - £35,493 per annum (pro rata for part-time)
Are you looking for a rewarding career where you can make a difference to the lives of adults in Leicestershire? Are you passionate about promoting independence?
As a Community Support Worker, you will meet with individuals, families and carers to connect and listen and where necessary undertake an assessment under the Care Act 2014. Where there is an eligible need, you will devise a plan for how the person can access the support they require this may be connecting with their local community, referral on to other agencies or provide service to support their unmet need. Where necessary, you will identify and report potential safeguarding, consider mental capacity, and other high-risk situations where a person’s safety or liberty may be at risk. You will undertake visits to people in their own homes, in a hospital setting or wherever the person feels most comfortable to meet you.
About the Role
We are seeking to appoint a Community Support Worker who wishes to join our Mental Health Team serving the Blaby, Oadby & Wigston, and Harborough areas. If successful, you will be part of a close-knit, collaborative service dedicated to supporting people to live well in their communities. You will work alongside experienced Community Support Workers, Community Reablement Workers and Social Workers, based in Bassett Street in Wigston, contributing to a multi-disciplinary approach that values shared learning, mutual support, and a strong team ethos.
Together, we provide person-centred support that empowers individuals to build resilience, develop independent living skills, and access the right services at the right time.
If you are passionate about teamwork, community-based mental health support, and making a positive difference across diverse localities, we would be keen to hear from you.
To find out more about what it’s like to be a Community Support Worker, please see Katie’s story here https://www.inspiredtocare.co.uk/community-support-worker-story.
We are passionate about developing your career in social care.
As a Grade 8 Trainee Community Support Worker you will be in your first CSW role and will be expected to develop experience, knowledge and skills, complete their Learning and Induction Programme and undertake your duties with support and supervision.
As a Grade 9 Community Support Worker you will be expected to have sufficient experience, knowledge and skills to manage your workload under supervision, to deliver a high quality, person centred, accountable statutory social care. This includes demonstrating competency undertaking Care and Support Assessments, Mental Capacity Assessments and making Best Interest decisions.
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As a Community Support Worker, there are further opportunities to develop your career in Adult Social Care at Leicestershire County Council, such as the opportunity to apply to undertake a Social Work Apprenticeship, Occupational Therapy Apprenticeship and routes in leadership roles.
Please click here https://eism.fa.em2.oraclecloud.com/cs/idcplg?IdcService=GET_FILE&dID=12953778&dDocName=UCMFA12949126&allowInterrupt=1 to see the CSW career progression plan.
A DBS enhanced check for a regulated activity is required for this post.
For information on our approach to the recruitment of ex-offenders, please see our policy statement https://www.leicestershire.gov.uk/sites/default/files/2023-04/recruitment-of-ex-offenders-policy-statement.pdf.
About You
To apply for the CSW post, you must:
- Hold a Level 2 in Maths and English and a relevant health/social care qualification, a full Level 2 or 3 qualification in adult social care, for example NCFE CACHE Level 2 Diploma in Care, or equivalent.
- Have relevant experience of working with adults in a social care setting and of working with other agencies within a fieldwork environment.
- Understand the need to undertake need and risk assessments and the issues/needs that adults and their families/carers may have.
- Have a good understanding of social care organisations and their roles and responsibilities as part of the wider community and voluntary sector.
- Be a confident communicator who is skilled in negotiation, persuasion, assertiveness, and conflict management, and able to build effective working relationships.
- Be able to recognise the limits of own accountability and responsibility, and to seek appropriate support and advice when required.
- Be able to manage a caseload and work to clear objectives.
In addition, we also expect you to share our commitment to our values https://eism.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/lcc/pages/1004 and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer https://www.gov.uk/government/collections/disability-confident-campaign.
Interested in Flexible Working?
We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
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For more information or an informal discussion, please contact:
Resourcing Co-ordinator
Telephone: 0116 305 5973
Email: cp.requests@leics.gov.uk
How to Apply
At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.
If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply https://eism.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/lcc/pages/1001 section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions. https://eism.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/lcc/pages/1006
About Leicestershire County Council
At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.
Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting
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