Sirona care & health
Community Transfer of Care Hub Administrator (North Somerset)

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Are you an Administrator looking for a community job in a developing service?
Our Community Transfer of Care Hub (CToCH) service is looking for an enthusiastic administrator to support the clinical and admin teams.
There is a focus on data collection to evidence the difference new ways of working are having on flow through the system, bed days saved, and improved patient experience. The post will require you to work in close collaboration with colleagues from acute hospitals, social care, primary care, Pathway 2 home providers, and our Integrated Care Board (ICB) and really make a difference for these service users and their families.
We are developing new ways of working alongside acute hospital and local authority colleagues to support the service users admitted to acute hospital beds to leave hospital in a safe and timely way and maximize capacity of community resources.
The Service currently operates 08:00 - 18:00 7 days a week including Bank Holidays.
Role Description
This role supports the delivery of the admin component within the Community Transfer of Care Hub (CToCH).
As a CToCH administrator, you will work alongside the Admin lead to provide comprehensive admin support to health and social care professionals, hospitals, GPs, service-users, their relatives and carers, and other stakeholders both within Sirona and in the wider health community.
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- Answer telephone enquiries in a friendly and professional manner
- Ensure effective and accessible communication with staff, service users, the general public, and any others as appropriate
This admin role involves maintaining accurate and up-to-date patient records and data collated in the Sirona IT systems, the electronic patient record, databases, and locally held spreadsheets.
Why Join Us?
Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.
We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services, and we’d love for you to join us in Bristol, North Somerset, or South Gloucestershire.
Benefits
- Agenda for Change Salary
- Full NHS benefits
- 27+ days’ annual leave
- Participation in the NHS Pension Scheme
We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.


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We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners, and communities we serve.
Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.
Interested? View our benefits leaflet which you can find attached to this vacancy.
Contact Information
For further details / informal visits, contact:
- Name: Collette Carter
- Job title: BNSSG CToCH Admin Lead
- Email address: Collettecarter@nhs.net
- Telephone number: 07770830474
Charlotte Whitrow
- Position: Admin Lead - North Somerset
- Email address: Charlotte.whitrow@nhs.net
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