Routes Healthcare
Complex Care Assistant
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Complex Care Assistant
Location: Doncaster
Pay Rate: £15.00 per hour (including holiday pay)
Shift Pattern
Night Shifts
- Tuesday, Wednesday & Thursday
8:00 PM to 8:00 AM
Day Shifts (School-Based Support)
- Wednesday, Thursday & Friday
7:45 AM to 4:00 PM
Fully funded Enhanced DBS
Guaranteed hours available after successful probation
About The Role
We are looking for an experienced care professional with a background in paediatric and complex care, who can provide safe, compassionate support while building a positive and trusting relationship with the client.
Full specialist clinical training will be provided.
The client has a range of clinical needs and communicates through behaviours rather than verbal communication. The successful candidate will play a vital role in supporting their health, safety, wellbeing, and daily routines while promoting a positive and engaging environment.
About Me
I attend school and I am working towards increasing the amount of time I spend in school. I enjoy using my iPad, chew toys, and a variety of sensory toys. I am active and enjoy going out and about with my family.
I need carers who are supportive, responsive, and able to understand my individual needs. Experience working with children and supporting attendance in educational settings is important.
How I Communicate
- I would like you to understand and respond to my communication attempts.
- I would like to be involved in decisions about my care as much as possible.
- I benefit from staff communicating openly with both me and my parents to help meet my needs.
- It can be difficult for me to reliably communicate when I am happy, sad, uncomfortable, or in pain, so I need carers who take the time to get to know me well.
- I enjoy exploring the world around me and benefit from hearing new voices and meeting new people.
- I would like ongoing support to develop my visual skills.
- I have a variety of toys and sensory resources that can be used to support my development and engagement.
- There are no known concerns with my hearing, so please talk to me during care activities, daily routines, and play sessions.
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What I Need From My Carers
- A calm, patient, and engaging approach.
- Experience supporting children with complex needs.
- An understanding of non-verbal communication and behaviour-based communication.
- Encouragement and support to attend and engage in school activities.
- The ability to build positive relationships with me, my family, school staff, and healthcare professionals.
- Consistent, person-centred support that promotes my wellbeing, development, and independence wherever possible.
Key Responsibilities
- Deliver person-centred care tailored to the client's individual needs
- Support with jejunostomy tube feeding and management of a gastric drain
- Monitor and care for a Port-a-Cath
- Undertake blood glucose monitoring
- Follow epilepsy and seizure management protocols
- Follow sepsis protocols and escalate concerns appropriately
- Provide full personal care, including continence support
- Accurately document care provided and clinical observations
- Build a trusting relationship and understand the client's communication through behaviours
- Work collaboratively with family members, school staff, and healthcare professionals
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What We Offer
- Specialist clinical training and ongoing development
- Consistent shifts with the same client
- Clear career progression opportunities
- 24/7 clinical support
- Refer-a-friend bonus of up to £250
Requirements
Essential
- Minimum 6 months' UK care experience
- Right to work in the UK (no sponsorship available)
- Previous experience supporting children with complex healthcare needs
- Experience working with non-verbal individuals and understanding communication through behaviour
- Experience supporting individuals with epilepsy and behaviours that may challenge
- Confident supporting tube feeding and following clinical care plans
- Knowledge of seizure management and epilepsy protocols
- Calm, patient, and playful approach to care
- Adaptable and able to work effectively across both day and overnight shifts
- Comfortable working within both home and school environments
- Reliable, consistent, and committed to building positive relationships
- Professional, compassionate, and person-centred approach to care
Desirable
- Experience with enteral feeding, gastric drains, or Port-a-Cath care
- Experience supporting individuals with complex medical needs in home or educational settings
- NVQ Level 2 or Level 3 in Health & Social Care
Apply Today
If you're passionate about making a difference and want to develop your clinical skills within complex care, we'd love to hear from you.
Apply now and join Routes Healthcare in delivering exceptional care that truly changes lives.
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