Apollo Home Healthcare
Complex Care Coordinator
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Complex Care Coordinator
Croydon, South London
£28,000 - £32,000 plus bonus
Full time – Monday to Friday, 9-5pm
(As our South East branch grows, you will be required to play a key role in the shared, on-call rota)
If you’re inspired by the idea of helping others live safely and with dignity, our Complex Care Coordinator gives you the chance to make that impact every day.
You will play a pivotal role in rota management, scheduling and matching HCAs and nurses to our care packages, communicating with the families of the people we support and advocating for their needs during multi-agency meetings. You will build strong relationships with your clients and become an extension of their families and support network.
You’ll work closely with our management team and travel across Greater London & the home counties (Kent, Surrey, Essex, Herts, Berkshire, Sussex), so a Full UK Driving Licence and your own vehicle are essential.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Duties and responsibilities:
- Client support as the first point of contact for clients, families, and professionals
- Rota management with confident, fast decision‑making
- Monitoring care delivery to meet care plans and quality standards
- Attending multi‑agency ICB meetings
- Supporting the out‑of‑hours on‑call service (no hands‑on care)
Background and experience:
- Proven Care Coordinator experience
- Strong scheduling and organisational skills
- Clear, adaptable communication
- Calm, solution‑focused decision‑making
- Understanding of person‑centred care and care planning
- Confident negotiation and influencing skills
- Ability to build strong working relationships
Get help with your application
Your very own career expert that helps elevate your application to the next level.
In return for your extensive skills, qualifications and experience, you will be rewarded with:
- Progression opportunities
- 25 days annual leave plus Bank Holidays
- Bonus scheme
- Birthday day off
- Loyalty rewards
- Refer‑a‑friend scheme
- Workplace pension
- Paid DBS
- A healthy work‑life balance
Apply now:
Join Apollo Home Healthcare, where we deliver high‑quality, person‑centred care in clients’ homes. Guided by the 6 Cs - Care, Compassion, Competence, Communication, Courage, Commitment.
If you’re passionate about delivering high‑quality care, apply today with your CV or get in touch on:
01902 327396
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location