University Hospital Southampton NHS FT
Complex discharge Team Leader
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Job Overview
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Job Title: Complex Discharge Team Leader
Contract Type: Permanent
Main Duties of the Job
This is an exciting opportunity to join our team based within the Acute Discharge Hub at UHS. We are inviting Nurses, Physiotherapists, and Occupational Therapists with leadership skills, patient-centred care, and a passion to improve pathways and services within acute care to join us.
- Responsible for a small team which is made up of nurses, AHPs, and Discharge officers.
- Work across wards and divisions, link with multiple internal/external agencies, drawing upon your clinical skills to effectively support communication for our most complex patients.
- A vibrant and friendly team here to assist the wider multi-professional teams whilst placing the patient at the heart of health and social care networks.
Working for our Organisation
- As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.
- UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.
- We support flexible working and will consider requests taking into account the needs of the service.
- UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
- Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 30% lower than London and 17 schools rated outstanding by Ofsted.
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Detailed Job Description And Main Responsibilities
The successful candidate will be responsible for managing the teams undertaking the assessment and discharge planning of patients within the defined clinical area, working under the direction of their Complex Discharge Operational Lead. In addition, act as a case manager using their clinical knowledge and experience to support the day-to-day operational functions of the teams, completing their own assessments and interventions where indicated.
- Part of the senior leadership team offering teaching, supervision, and operational direction, supporting the drive for quality and timely assessment to safely discharge patients.
- Expected to be a confident communicator with excellent organisational skills.
- Liaise with family members, patients, and members of the Multi-Disciplinary Team on a regular basis and be competent with IT systems that facilitate this.
- Demonstrate an ability to work in a busy and often pressurised environment, be able to provide highly specialised clinical discharge planning advice both within the Trust and externally, to other team members, in support of wider health and social care professionals.
In return, we can offer you the opportunity to develop your leadership and managerial skills and gain a wider knowledge with regard to Health and Social care systems and processes. You will also form an integral part of the Trust-wide training strategy for complex discharge.
Person Specification
Qualifications, Knowledge And Experience
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Essential criteria
- Degree (health related) or equivalent qualification/training and experience.
- Professional Registration in an appropriate healthcare discipline.
- Professional and clinical knowledge around complex discharge issues, or a willingness to develop such knowledge.
- Broad range of post-registration experience within an acute hospital setting.
- Experience in involvement with complex discharge.
- Basic knowledge of the roles and responsibilities of Social Services.
- Working knowledge of the legislation concerning complex discharge.
- Understanding of personal accountability.
- Experience of supervising junior staff members.
- Ability to receive and communicate highly complex and sensitive information concerning patients’ medical condition and care planning.
- Demonstrates clarity and breadth in use of verbal and written communications in relation to our patient group.
- Ability to deal with situations requiring analysis and assessment around suitability for discharge, which may not always be straightforward.
- Able to advocate for patients and relatives.
- Ability to work with a range of patient groups.
- Ability to liaise with internal and external stakeholders to coordinate complex discharge plans.
Desirable criteria
- Recognised teaching/mentorship qualification or equivalent experience.
- Experience in using the APEX complex discharge database.
- Experience of teaching.
- Knowledge of current issues within Healthcare and Social Services.
- Knowledge of how health care, social care, voluntary, private, and clinical commissioning groups work together.
- Experience of contributing to the investigation of complaints.
- Experience of leading planning meetings.
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