RHP Group
Complex Income Recovery Officer
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Complex Income Recovery Officer
South-West London, Teddington – Hybrid Working
£35,764 per annum
Permanent, Full Time
What we offer
Alongside a competitive salary, we offer a great range of benefits including:
- Hybrid/flexible working (2 days per week in the office, also attending court proceedings and any additional role requirements)
- Pension payments doubled by us - up to a maximum employer contribution of 11.3%
- 29 days annual leave plus bank holidays
- Enhanced family leave
- Simply Health healthcare plan
- Generous annual wellbeing allowance
Our full list of benefits can be found further down this page.
Who we’re looking for
As part of our Rents Team, you'll be joining us in an exciting new role where you'll use your excellent communication and problem-solving skills to identify and resolve issues that may prevent rent payments. You'll support customers with significant rent arrears or complex circumstances that affect their ability to pay rent, including former tenancy arrears, helping them find sustainable solutions and maintain their tenancies wherever possible.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
You'll work with customers both during and after their tenancy has ended, playing a key role in delivering positive outcomes for both our customers and RHP Group.
You’ll need experience of:
- Preparing legal documentation and representing cases at court possession proceedings.
- Managing complex or sensitive customer situations and building positive relationships with a range of stakeholders, including solicitors.
- Debt recovery across a range of housing tenure types.
- A good understanding of welfare benefits.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
When we're hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
- We care
Feel a connection? If this sounds like you, click on apply now!
We reserve the right to close the vacancy early if we receive a large number of responses. If it interests you, please apply ASAP to avoid disappointment
Don’t just find a job, feel it!
Closing date: Tuesday 1st September 2026
Interview date: To be confirmed
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills