Keoghs
Complex Injury Assistant Lawyer
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Application Deadline: 28 August 2026
Department: Legal
Location: Southampton
Description
This role offers an excellent opportunity to work within the Complex Injury Claims Team dealing with large loss claims. In this role, you will assist the lead lawyer on complex, high-value multi-track and catastrophic injury EL, PL, and RTA claims.
Experience of indemnity, liability, and excellent attention to detail is essential. Your work will be supervised and feedback given. The role also includes the need to engage with sophisticated senior claims handlers in long-standing insurance clients. In this role, you may also be required to assist your Lead Lawyer in activities which enhance and develop Keoghs’ profile.
Key Responsibilities
You will work as part of a team progressing each file from receipt of papers from the insurer client to resolution of the claim. The role will include:
- Working with the Lead Lawyer to manage a caseload of complex injury claims including high-value multi-track and catastrophic injury claims involving brain injury, spinal cord injury, amputation, and fatal claims.
- Communicating with sophisticated insurer clients, dealing with their queries, and updating them as the matter progresses.
- Forensic analysis of voluminous quantum evidence, preparing chronologies, identifying anomalies, and other relevant information across various sources and categories of evidence.
- Using your existing knowledge of complex injury symptomology to identify relevant issues within medical records in order to instruct medical experts, drawing key issues to their attention.
- Critical analysis of sources of liability evidence and identifying any gaps.
- Drafting concise technical advice on all aspects of claim handling to include advice on indemnity, liability, quantum, and causation issues and claims resolution for strategy discussion with the Lead Lawyer.
- Proactively identifying next steps required on matter, discussing those aspects with the Lead Lawyer, and taking action as agreed.
- Interviewing witnesses and drafting statements.
- Liaising with parties involved in claims including the insured, insurer, witnesses, etc.
- Drafting pleadings and applications.
- Instructing counsel and attending conferences, JSMs, mediations both remotely and in person.
- Attend court in person or by telephone, attend trials, settlement conferences, etc., as required.
- Delivery of agreed performance targets and quality standards.
- Delegate assigned tasks for a Legal Assistant and/or Paralegal and be fully engaged in their development in terms of technical ability and achievement of objectives.
- Maintaining case management systems with up-to-date management information for clients.
- To ensure compliance with the SRA Standards and Regulations.
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Working Hours
35 hours per week
Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.
Primary location for this role is Keoghs, Southampton.
Skills, Knowledge, and Expertise
- Experience of working on claims involving complex medical issues is preferred.
- Experience of indemnity, liability (in an assisting capacity) and excellent attention to detail essential.
- Qualified solicitor, CILEX, or proven relevant legal experience is essential.
- Experience of indemnity, liability, and quantum essential.
- Experience of cases involving complex medical issues preferred.
- Critical thinking and quantum analysis experience required.
- Good telephone advocacy skills.
- Positive, confident, and enthusiastic.
- Excellent listening, verbal, and written communication skills including the ability to compose professional written communications.
- Good advocacy skills.
- Excellent inter-personal and client care skills.
- Understanding of case law and litigation practice and process, and Court Practice Rules.
- Ability to plan and prioritize workloads, keep to deadlines, and work under pressure.
- Excellent analytical skills and attention to detail.
- Ability to weigh facts, apply the law, and make decisions.
- Ability to anticipate problems and identify solutions.
- Driven to achieve and take development opportunities when they arise with a positive attitude.
- Calm under pressure with the ability to re-prioritise and delegate effectively when required.
- Confidence to take initiative to innovate and adapt to changing situations.
- Confidence to seek advice and guidance when dealing with new tasks.
- Ability to follow instruction and with attention to detail and to give clear instruction, direction, and guidance to more junior members of the team.
- Ability to recognize when sensitivity and tact are required.
- Ability to effectively work within a team.
- Proficient IT skills (Word, Excel, and Office).
- Good standard of education – 5 GCSE’s grade C/5 or equivalent including maths and English.
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Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance (Bupa)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support, and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living, and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
* after successfully completing probation
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