Davies
Complex Injury Paralegal
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Complex Injury Paralegal
Application Deadline: 11 September 2026
Department: Legal
Employment Type: Permanent - Full Time
Location: Manchester
Reporting To: Lead Lawyer / Partner
Description
Due to continued growth, Keoghs is looking for an ambitious Paralegal to join our Manchester-based Complex Injury team, working closely alongside Lead Lawyer and Partner Lauren Flanagan. This is a fantastic opportunity to gain hands-on experience supporting the handling of high-value, complex and catastrophic injury claims, including multi-track Employers' Liability, Public Liability and Road Traffic Accident cases.
Working within a supportive team, you'll play a key role in progressing challenging and rewarding cases while receiving ongoing guidance, supervision and development. If you already have experience in a personal injury paralegal role and are looking to build a long-term career in complex injury litigation, this role offers an excellent platform to develop your expertise and continue your own career journey.
Key Responsibilities
- You will work as part of a team, supporting those with responsibility for progressing each file from receipt of papers from the insurer client to resolution of the claim.
- The role will include:
- Preparing basic court documents; filing and serving court documents; and diarising of court orders and hearing dates
- Liaising with experts and counsel regarding CVs, fees and availability for conferences, JSMs and hearings
- Liaising with insureds and witnesses regarding attendance at conferences, JSMs and hearings. Drafting of witness summons.
- Liaising with courts regarding hearings, applications and consent orders
- Registering and updating CRU, notifying CRU of settlement
- Maintaining experts summary, interim payment records and offer history within case management system
- Arranging appointments for claimants to be seen by medical experts; chasing for reports; drafting medical records mandates; applying for records and police accident reports
- Review of medical records and drafting summaries of those reviews using the records review spreadsheet
- Review of photographic evidence and surveillance footage and preparing a precis of the evidence
- Redaction of documents to ensure legal privilege maintained and/or no GDPR breaches
- Fielding telephone calls and dealing with general queries received from parties involved in the claims including the insureds, insurers, experts and witnesses
- Arranging payments where required
- Conducting legal research.
- Delivery of agreed performance targets and quality standards
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Skills, Knowledge & Expertise
- Minimum education standard of 5 GCSEs grades 5 or above or A-C with established interest in law either through further education (e.g. LPC or ILEX) or experience within a legal environment
- Experience of and understanding of the litigation process, in a file handling or assistant RTA OR EL, PL personal injury role
- Good telephone and communication skills with people at all levels inside and outside the business
- An ability to organise and prioritise tasks using initiative
- Calm under pressure with the ability to re-prioritise and delegate effectively when required
- An ability to maintain attention to detail when dealing with repetitive tasks
- Self-confidence, with good literacy and IT skills
- Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
- Ability to work effectively within the Keoghs shared values framework
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Job Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 year’s service
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation
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