Rotherwood
Complex Needs Keyworker
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We're currently recruiting on behalf of one of our valued clients for a Complex Needs Support Worker based in Lancaster.
Are you ready to apply? Make sure you understand all the responsibilities and tasks associated with this role before proceeding.
This is a fantastic opportunity for someone who's passionate about making a genuine difference to people's lives. You'll be supporting adults with complex needs, helping them to build confidence, develop independence and move towards a more positive future.
The Role
As a Complex Needs Support Worker, you'll work closely with individuals who may have experienced homelessness, mental health challenges, substance misuse or other complex life circumstances.
Your Role Will Include
- Providing person-centred, trauma-informed support.
- Managing a caseload and carrying out support plans and risk assessments.
- Supporting individuals to access housing, healthcare, benefits and community services.
- Encouraging independence and helping people achieve their personal goals.
- Building positive relationships while maintaining professional boundaries.
- Working alongside external agencies and partner organisations to ensure the best outcomes for each individual.
- Maintaining accurate records and ensuring safeguarding procedures are followed at all times.
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What We're Looking For
We're looking for someone who is compassionate, resilient and genuinely enjoys supporting others.
Ideally You'll Have
- Previous experience within supported housing, homelessness, mental health or another support setting.
- Experience completing support plans, assessments and risk assessments.
- An understanding of safeguarding and professional boundaries.
- Knowledge of complex needs including mental health, substance misuse, offending behaviour or homelessness.
- Excellent communication and organisational skills.
- The ability to remain calm and adaptable in challenging situations.
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What's on Offer
- Salary of £25,836 per annum
- Permanent, full-time position (37.5 hours per week)
- Ongoing training and career development
- Supportive management team
- Company pension
- Employee wellbeing support
- Generous annual leave entitlement
- Opportunities to progress within a growing organisation
Interested?
If you're looking for a rewarding role where no two days are the same and you can make a real difference in people's lives, we'd love to hear from you.
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