NHS Business Services Authority
Compliance Advisor
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The Role
The Customer is at the heart of everything that we do. This role plays an important part of the service we provide to those customers.
The post holder will work as part of the Compliance Team to undertake, with minimal guidance, in-depth compliance reviews. In order to undertake compliance reviews, the post holder must be able to identify, understand, and extract the relevant information from: NHS Pension Scheme regulations; over-riding UK pension’s legislation and associated pension, finance, and payroll systems.
The post holder will be required to deliver high-quality customer service, including communicating effectively with customers, stakeholders, and third-party contractors often on complex and what may develop to be contentious issues. This will involve dealing with both internal and external customers and will require analysis, investigation, payment calculations, and reconciliation of information.
The role will require someone who can be flexible and adaptable in their working day as they carry out the delivery of all the compliance objectives.
If you have experience working in a regulated environment and enjoy analyzing information, identifying improvements, and helping organizations stay compliant, this could be the perfect next step in your career. We're looking for a Compliance Advisor to join our Pensions team, where you'll play an important role in supporting the administration of the NHS Pension Scheme and helping us deliver an excellent service to our customers.
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In this role, you'll undertake independent compliance reviews, interpret complex legislation and regulations, investigate issues, and work with colleagues across the business to drive continuous improvement. You'll have the opportunity to use your analytical skills, influence positive change, and contribute to work that has a meaningful impact on NHS employees and pension scheme members across the country.
About Us
Here at the NHS Business Services Authority (NHSBSA), what we do matters.
We manage the NHS Pension scheme, process prescription payments, and much more. Our services are used by NHS organizations, contractors, and the public: we’re proud to be part of something meaningful, that touches millions of lives.
We design our services around customer needs and place people at the heart of our organization. That’s why when you join us, you’ll be empowered and supported to help your career grow.
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As one of the UK’s Best Big Companies to work for, we’re connected to our values: Collaborative, Adventurous, Reliable, and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every colleague is heard, supported, and respected. Wellbeing, diversity, and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.
We’re committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours, and more.
Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!
Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.
We are people connected to care.
Contact
For further details / informal visits contact:
- Name: Scott Smith
- Job title: Service Delivery Manager Compliance and Governance
- Email address: scott.smith@nhsbsa.nhs.uk
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