RJS Solicitors
Compliance and Business Support Officer
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Company Description
RJS Solicitors is a client-focused law firm that supports individuals, families, and businesses with practical, value-for-money legal services. The firm prides itself on a personal approach, treating clients as part of its extended family and consistently aiming to exceed expectations. RJS is committed to efficient, cost-effective, and pragmatic advice delivered with accountability, honesty, and integrity. Its core values include adherence to high professional standards, excellence, solution-focused thinking, and respect for people. The firm emphasizes listening to clients’ aims and needs to provide high-quality service across all engagements.
Role Description
We are seeking a detail-oriented and proactive Compliance and Business Support Officer to join our firm.
In this pivotal role, you will manage the full lifecycle of our legal files, from initial opening and Anti-Money Laundering (AML) onboarding through to file closing and internal compliance audits.
You will act as a key liaison between fee earners and our compliance functions, ensuring our firm maintains high operational standards and full compliance with SRA regulations.
Key Responsibilities
File Opening & Client Onboarding (CDD)
- Open new matter files across practice management systems with accuracy and promptness.
- Compile and review comprehensive Client Due Diligence (CDD) and Know Your Customer (KYC) packs.
- Conduct AML risk assessments, electronic identity checks, and source of funds/wealth verification in line with firm policies.
- Liaise directly with clients and fee earners to gather outstanding compliance documentation.
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File Audits & Quality Assurance
- Conduct routine and ad-hoc internal file audits to ensure adherence to SRA Standards and Regulations, Lexcel, and internal quality procedures.
- Identify risk areas, missing documentation, or procedural gaps across practice areas and report findings to the COLP.
- Assist with preparing file sets and audit reports for external regulatory inspections or accreditation renewals.
File Lifecycle & Archiving Management
- Monitor active files to ensure ongoing file management standards are met.
- Process file closing requests, ensuring all client monies are clear, balances are zeroed, and original documents (e.g., deeds, wills) are logged appropriately.
- Oversee the secure archiving, retention, and destruction schedules of physical and digital records in compliance with GDPR.
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General Practice Support
- Support fee earners with system query navigation regarding client onboarding and file closures.
- Maintain internal logs, registers, and compliance databases.
- Contribute to ongoing operational process improvements across the firm.
Candidate Requirements
- Experience: Minimum 1–2 years’ experience working within a law firm or legal services environment.
- CDD/AML Knowledge: Practical understanding of Client Due Diligence, Source of Funds checks, and basic UK Anti-Money Laundering legislation.
- Audit & Accuracy: Exceptional attention to detail with proven experience in record-keeping or file reviewing.
- Tech Proficiency: Proficiency in legal case management systems (e.g., Clio, LEAP, SOS, Proclaim) and Microsoft Office 365.
- Communication: Clear verbal and written communication skills for engaging with clients, fee earners, and senior management.
- Working knowledge of SRA Code of Conduct and AML Regulations.
What We Offer
- Salary: £28,000 – £35,000 per annum (dependent on experience).
- Benefits: Pension scheme, generous annual leave allowance, and professional development support.
- Working Pattern: Full-time.
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