Chaucer Group
Compliance Assistant
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About Us
Chaucer is a leading insurance group at Lloyd's, the world's specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers, and property groups.
Headquartered in London, with international hubs in Copenhagen, Dubai, Miami, Dublin, Singapore, Sydney, and Bermuda, to be closer to our clients across the world. To learn more about us, please visit our website: www.chaucergroup.com
Role Summary
This role will assist in the day-to-day running of the Compliance Function, whose responsibilities include:
- Provision of compliance advisory services to the Group
- Compliance assurance monitoring of all business units
- Reporting of regulatory deadlines, compliance timetables, and distribution of regulatory information and news as appropriate throughout the business
- Monitoring & oversight of staff training requirements
- Management of countering financial crime procedures (sanctions, anti-money laundering, and anti-bribery and corruption)
- Maintaining compliance records, registers, and files
- Liaising effectively and building relationships with all areas of the business and external regulators
- To undertake other appropriate tasks and projects within the Legal and Regulatory department as required
Main Responsibilities
- To contribute to the management and monitoring of effective, risk-based, and commercially pragmatic compliance by all syndicates managed by Chaucer Syndicates Limited (CSL), with regard to UK regulations (PRA and FCA), Lloyd’s, overseas, and EU insurance regulations, and international anti-financial crime requirements
- To provide timely & accurate compliance, regulatory, & financial crime advice to the business
- To conduct regular compliance monitoring of business activities, and to produce recommendations & reports on findings
- To ensure that CSL meets all regulatory and other deadlines, including alerting and reminding other business areas where required
- To assist in the management of all financial crime matters through the Head of Compliance
- To liaise effectively and build relationships with all areas of the business and external regulators
- To complete regulatory applications, returns, and forms as required, and maintain compliance records and files
- To maintain and document appropriate compliance systems and procedures
- To assist in the resolution of customer complaints and ensure accurate reporting of complaints to Lloyd’s and other regulatory authorities as appropriate
- To assist in the provision of training and advice on regulatory and other compliance-related matters as appropriate to all levels of the business
- To manage and monitor compliance with training requirements
- To conduct a weekly review of output from third-party sanctions screening software
- To assist in promoting the Compliance function as an added value to the business through training programs, inductions, external presentations, intranet communications, and day-to-day interaction with staff
- To provide management information for syndicate and board committee reports
- To maintain communication with Lloyd’s for business queries where required, and ensure market updates are communicated in a timely manner to the business
- To undertake other appropriate tasks and participate in other projects within the Risk Department as may be required
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Regulatory Responsibilities
- To advise and educate all CSL staff on their Conduct Risk obligations and their duties owed to CSL customers and to coordinate the maintenance of policies and procedures which pay due regard to the interests and fair treatment of CSL customers
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Experience
Essential:
- Relevant compliance assistant experience
Desirable:
- Experience of the insurance industry
Technical Skills
Essential:
- Intermediate knowledge of Excel, Word, and PowerPoint
Desirable:
- Good working understanding of Lloyd’s and/or overseas regulatory regimes.
- Good working understanding of the UK Regulatory regimes (PRA / FCA).
Education
Desirable:
- 3 A Levels or equivalent
- Degree/ACII or equivalent
Personal Skills
- Professional outlook
- Very good interpersonal skills
- Excellent organizational skills
- Excellent communication skills with the ability to liaise at all levels
- Work as part of a team
- Adapt to a pressured environment
- Self-motivated
- Capable of working to a timetable when required
Why Join Chaucer?
Chaucer is a leading global insurer operating in both Lloyd's and company markets, helping industries worldwide manage risk—from nuclear, shipping, manufacturing, and property. Headquartered in London, with offices in Copenhagen, Bermuda, Sydney, Ireland, Miami, Dubai, and Singapore, we're close to our clients wherever they are.
We have shown strong financial success with our Gross Written Premiums growing from $1.4bn in 2019 to $3.5bn in 2024. Backed by strong teams, platforms, and client relationships, Chaucer is poised for continued success.
We offer:
- A flexible hybrid work model that supports individual and team needs.
- A diverse, inclusive culture that values people for who they are.
- Extensive, non-contributory benefits, including medical, life, and pension cover, flexible holidays, and wellbeing support.
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