Agena Group
Compliance Executive
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As the UK's leading parking and technology-enabled management group, we support more than 9,000 locations across housing, healthcare, education and commercial estates. We're proud to be Carbon Neutral Britain certified and committed to creating positive outcomes for our clients, communities and colleagues alike. We're growing quickly, investing heavily in technology and expanding into new sectors, creating exciting opportunities for people who want to make an impact and be part of something ambitious. Why not join us?
We are seeking a dedicated Compliance Executive to join our Compliance Team to focus on the data protection administration within the organisation. The Compliance Executive will be responsible for the fulfilment of data subject rights requests (including Data Subject Access Requests, erasure requests, rectification requests etc) and the investigation of data protection complaints, as well as supporting the Compliance Team Leader in. This role involves ensuring adherence to data protection regulations, implementing compliance policies, and conducting regular audits to safeguard sensitive information.
Key Responsibilities:
- Compile and respond to Data Subject Access Requests, and other data subject rights requests, in line with legal and procedural standards.
- Support investigations and draft responses to data protection-related complaints under the guidance of the Compliance Team Leader.
- Work cross-functionally with other departments to ensure adherence to data compliance requirements.
- Perform general administrative tasks, including the closure of PCNs at the end of their enforcement cycle, handling driver nominations, and other routine duties.
- Investigate complex queries by gathering supporting evidence, liaising with accounts and sales teams, and escalating to the Compliance Team Leader when needed.
- Assist the Compliance Team Leader in developing and updating internal policies and procedures.
- Stay informed about updates to data protection legislation and regulatory requirements.
- Maintain awareness of legislative and regulatory developments related to PCN (Parking Charge Notice) enforcement.
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Who You Are
- You are a detail-oriented individual with knowledge of data protection regulations like GDPR.
- You have administration experience including document preparation, data entry, and responding to internal and external queries.
- You ensure effective communication and are proactive, accurate, and committed to staying updated on compliance best practices.
- You will be a person who will want to take an active role in the Compliance Team, providing support to both the team and team manager.
Agena Values
- Ambitious: we aim for world class service
- Disruptive: we're here to change the industry
- Ethical: we do things for the right reasons
- Insightful: we use research to guide our decisions
- Collaborative: We're better when we work together
- Innovative: we help people see things differently
Salary
- £26,436.80 per annum
Hours
- 40 per week; Monday Friday 9am - 5.00pm
Location
- Slough / Newton Abbot / Lancing / Stafford
Benefits
- Free onsite parking. Smart casual office dress code.
- Enhanced holiday allowance
- Two paid volunteering days each year to support a cause that matters to you
- Employee Assistance Programme - 24/7 confidential, independent and professional support
- Ongoing training, learning and development opportunities, including apprenticeships and professional qualifications
- EV charging facilities
- Free parking at office locations
- Knowledge-sharing sessions through our Lunch & Learn programme
- Regular team and company social events
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Additional Information
Our selection process is as follows: Application - Competency Based Interview
You must be able to legally live and work in the UK
The postholder may be required to travel to external meetings on occasion by most effective means available.
We are proud to hold ISO Accreditations for Quality Management, Environmental Management and Information Security Management.
We are a Mindful Employer and are committed to supporting your mental health at work.
The Agena Group are proud to be part of the Disability Confident scheme. We are committed to providing an inclusive and barrier free recruitment process. We will provide reasonable adjustments and support to ensure neurodiverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format, or if you have any questions about the recruitment process, please contact recruitment@agenagroup.com
We welcome all applicants, including those with unspent convictions. If disclosed during recruitment or after a conditional offer, we may conduct a DBS check and, with consent, liaise with a probation officer if relevant. Disclosures are handled sensitively and assessed individually, in line with our policy. A criminal record does not automatically disqualify candidates.
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