United Utilities
Compliance Investigations Manager
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Compliance Investigations Manager
Location: Lingley Mere, Warrington (Hybrid, 3 days per week onsite)
Help shape compliance, transparency and trust in one of the UK's largest water companies
At United Utilities, we provide essential water and wastewater services to millions of customers across the North West. As part of our continued focus on regulatory excellence, we're looking for an experienced Compliance Investigations Manager to join our Regulation & Compliance team.
This is a unique opportunity for a compliance professional from the water sector to lead high-profile investigations, deliver meaningful assurance activity and influence business-wide improvements that strengthen governance, transparency and regulatory compliance.
If you're passionate about uncovering root causes, challenging constructively, and driving positive change through evidence-based recommendations, we'd love to hear from you.
What you'll be doing
As Compliance Investigations Manager, you'll lead and deliver a programme of second line assurance activities, undertaking planned and reactive compliance deep dives across our Water and Wastewater business.
You'll conduct investigations into compliance issues, providing clear, robust findings and actionable recommendations that help improve our control environment and reinforce our commitment to doing the right thing.
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Key responsibilities include:
- Leading compliance investigations and assurance deep dives across the business
- Identifying areas of regulatory risk and opportunity in partnership with operational teams
- Producing high-quality reports, findings and recommendations for senior stakeholders
- Working closely with colleagues across Water, Wastewater, Regulation and Compliance functions to share lessons learned and promote best practice
- Supporting compliance assurance processes, audits and certification requirements
- Providing technical compliance expertise to support the development of new processes and controls
- Supporting engagement with external regulatory bodies, including the Environment Agency and Ofwat
- Contributing to Board Compliance Committee papers and helping shape compliance improvement initiatives
What we're looking for
This role requires a credible and experienced compliance professional with a strong understanding of the UK water industry regulatory landscape.
You'll bring:
- Significant experience within the water sector
- Strong knowledge of regulatory compliance, assurance, investigations or audit activities
- Experience working with and engaging regulatory bodies such as Ofwat and/or the Environment Agency
- Understanding of clean water and wastewater regulatory requirements
- Experience handling complex legal, technical or regulatory matters
- Excellent stakeholder management and influencing skills
- The ability to analyse complex information and communicate findings clearly and confidently
- Exceptional report-writing skills, producing concise, actionable reports for both technical and non-technical audiences
- A relevant degree and/or professional qualification
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Why join us?
You'll be joining a supportive, specialist team that is highly regarded across the organisation. We pride ourselves on working collaboratively, challenging constructively and delivering meaningful outcomes that make a real difference to our colleagues, customers and the business.
Alongside a competitive salary, you'll receive:
- Up to 10.5% annual bonus
- Up to 14% employer pension contribution
- 26 days annual leave, increasing to 30 days with service, plus bank holidays
- Private healthcare
- Enhanced parental leave and flexible working options
- Wellbeing programmes and support
- Voluntary flexible benefits package
- Voluntary share scheme
Ready to make an impact?
This is an opportunity to play a key role in strengthening compliance, improving transparency, and helping ensure United Utilities continues to meet the highest regulatory and ethical standards.
Apply today and help us turn insight into action.
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