Edenred PayTech
Compliance Manager
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Job Title: Compliance Manager
Location: London or Swindon – Hybrid working
Salary: Up to 80k + Bonus
About Edenred
Edenred is the world leader in transactional solutions for companies, employees, and merchants, with a network of 60 million users, 1 million companies and institutions, and 2 million merchants globally. Edenred PayTech is a leading FCA-regulated e-money institution, processing €100bn annually across 30+ countries and powering innovation in Benefits, Fleet & Mobility, and Payment Markets.
The Role
Join Edenred Payment Solutions as a Compliance Manager and play a pivotal role in delivering conduct-risk frameworks and compliance monitoring programs that meet FCA regulatory standards. As a senior member of the second line of defence, you will provide expert risk-based advice, lead regulatory engagement, and drive continuous improvement in compliance processes across internal teams and agents/distributors.
Key Responsibilities
- Own and evolve conduct-risk frameworks including Consumer Duty, complaints handling, and financial promotions to ensure regulatory compliance and excellent customer outcomes.
- Lead the Compliance Monitoring Programme with scoping, testing, reporting, and action tracking to evidence control effectiveness and drive remediation.
- Act as a trusted advisor to service, product, and finance teams, delivering practical guidance on client, product, and prudential issues.
- Prepare high-quality governance and management information packs to support senior decision-making.
- Coordinate regulatory reporting and FCA engagement, ensuring timely and accurate responses.
- Horizon-scan regulatory developments and translate changes into actionable plans.
- Lead cross-functional projects embedding controls with Finance, Product, Sales, Legal, and Risk teams.
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Candidate Profile
- Significant experience in regulated financial services compliance or regulatory consulting with deep FCA conduct knowledge.
- Proven experience designing and implementing compliance frameworks and monitoring programs.
- Strong stakeholder leadership and communication skills, with ability to prepare clear board-level reports.
- Ability to balance commercial priorities with regulatory demands in a fast-paced environment.
- Experience in payments or e-money sectors is highly desirable.
- Familiarity with FCA portals and regulatory returns advantageous.
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Competencies
- Strong problem solving, decision making, and results orientation.
- Emotional intelligence and autonomy with accountability.
- Excellent communication and stakeholder management skills.
- Ability to influence across multiple functions and drive change effectively.
Education & Experience
- Bachelor's degree or equivalent practical experience.
- FCA-regulated payment services or e-money experience considered a plus.
What We Offer
- Hybrid working arrangements.
- Opportunity to work in a tech-forward, global Fintech environment.
- Commitment to diversity, equality & inclusion — we welcome all candidates and provide reasonable adjustments as needed.
- Be part of a team shaping cutting-edge payment solutions within a trusted and innovative global company.
Apply today to join Edenred’s Compliance team and help us maintain the highest standards of conduct risk and regulatory compliance while supporting continued growth and innovation.
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